4.6
Taco ratings
Customers appreciate SurFast Video Downloader for its versatility in downloading and converting online videos, its user-friendly interface, and responsive customer support. While some users have encountered occasional download errors and limitations in video format options, the overall positive feedback and high rating of 4.6 out of 5 from 53 reviews speak volumes. With a 60-day money-back guarantee, it's worth giving SurFast Video Downloader a try for seamless video downloading and conversion.
AI-powered summary of customer reviews
Verified purchaser
Great App with many useful features, easy to use, great support
This is a great Video-Download-App. It has many useful features like being able to download from wistia, youtube, and countless other sites and choosing the size of the video.
Still the app is very easy to use, I never needed to check any tutorials or manual.
The support is very friendly, answers fast and helps you, till your issue is solved (after downloading 100 videos in 1 day, YouTube thought I was a bot :-) ...)
If this review sounds like I know the developers: No, I don't, I am just a very happy customer.
Bought the lifetime license and probably won't need other downloaders for a long time.
(I used several others until now, but never was really happy with any one of them, just with a combination of at least 3 downloaders.)
Support_SurFastVideoDownloader
Jun 16, 2025Hello saitenhieb, thanks very much for your kind review and 5-taco rating. We are honored to get your positive feedback. We will keep optimizing the video downloader to make it easier to use. Whenver you have any suggestions or questions, feel free to contact our support via email. I wish you a happy day.
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Verified purchaser
Works Perfectly
Downloaded a 15 minute video in under a minute, no pop-ups, no weird installs. Solid tool.
Support_SurFastVideoDownloader
May 27, 2025Hello Marcelo_HD, thanks very much for sharing your comment on SurFast Video Downloader. I am glad to know you like it. You can not only download long videos with SurFast Video Downloader, but also download a whole playlist or channel at ease. Hope you will enjoy using it.
For any questions or support, contact us via support@nablamind.com and we will usually respond within 24/48 hours. Thank you.
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Verified purchaser
It appears that it works again
Support contacted me and provided some instructions as to how to fix the problem.
At this moment, it appears that it is working fine again. Thanks for the follow up.
Joined a few days ago. At the beginning, the software seemed to work just fine.
Lately, I get this message: "Failid to parse the URL. ..." most of the times. Not happy with the software performance.
Contacted support 3 working days ago but no response yet.
Let me know how to fix this before asking for refund.
Support_SurFastVideoDownloader
Edited May 29, 2025Hello, would you please let me know if you can download videos now by following the method we provided earlier?
Dear customer, we are sorry for this. We have responded to all emails we received within 24 hours of the working day. We will check our spam folder for any missing requests. For the issue, please delete the folder Chromium from the path below:
Win:...
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Verified purchaser
Best Video and Audio downloader ("point a la ligne")
I tried multiple video downloader, but Surfast is the most complete in features. It allows me to download, trip my files, create clips, and this is so valuable for the content I create. I love that I can within the app browse the internet and download the video and audio that I want to archive.
Special kudos to their support team. they are so responsive to issues and provide top notch support when you have a problem. The updates are quick compared to other similar apps.
Support_SurFastVideoDownloader
May 16, 2025Hello SunuXpert, thanks very much for your kind review and support. We will keep up the good work. Looking forward to more features for you.
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Verified purchaser
Fast, simple, and effective
SurFast Video Downloader is a speedy and reliable video downloader without fluff. I like the option to set different resolutions which helps to save drive space, while still having the option to go up to 1080p if needed. Being able to do multiple downloads at once is also a huge time saver. It would be nice if we could deactivate a device on our own instead of having to contact support to do it and maybe a 4k option at some point. However, overall SurFast video downloader is simple, fast, and effective tool that gets the job done.
Support_SurFastVideoDownloader
May 7, 2025Hello, Aillc. Thanks very much for your kind review and suggestions. We will consider providing automatic deactivation on our website or inside the app in the future. And if the original videos are in 4K resolution, we will provide this resolution. If not, it is usually because the video resolution is lower than 4K. Thanks again for your support.
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