I'd like to know how soon before everything is updated I purchased sync hits and it looks like it's really great I click the button to activate it in my account it says activated but I have no access to it. It sends me to a blank page. question is the site being worked on temporary or something I don't have access to my purchase.
Thank you for purchasing a Synchits subscription! I'm sorry to hear you're experiencing issues with activation.
Please reach out to us at synchits@audiosocket.com and include a copy of your receipt along with your license key. Our team will make sure you get set up with access right away.
Q: What does this mean: Limited commercial license for website, social media and web ads (<50 employees)
tier 1 doesn't have it but Tier 2 does. Is it for people who want to resell the music? I'm a one person company who just wants to add good music to my videos for my sites and youtube. Would they be considered commercial? I own other music platforms but never had this type of dilemma. Thank you.
Below is a response from a previous question regarding commercial licenses—I hope this helps clarify things! If you have any further questions, feel free to reach out.
The Limited Commercial License is perfect for small businesses and freelancers creating web content for themselves or their clients. This is a single-user license.
✅ What It Covers: This license is for smaller-scale...
So if I wanted to create videos to post online for my own business what is the purpose of tier 1 if I actually need the commercial license? Sorry still confused because most deals here for music have always come with a license to use at will. I really like your music line up but it looks like I can't use any of it if I post to youtube, facebook etc. I have to keep it to just my site with tier 1
Q: Not able to launch Synchits
When I tried to launch the Synchits program, I got a message saying the following: Internal service error/token is invalid. Please advise. Thank you!
Thank you for purchasing a Synchits subscription! I'm sorry to hear you're experiencing issues with activation.
Please reach out to us at synchits@audiosocket.com and include a copy of your receipt along with your license key. Our team will make sure you get set up with access right away.
I'm sorry you're experiencing an issue with activation. If you haven’t already, please email synchits@audiosocket.com with a brief description of the problem, your license key (found on your receipt), and your plan type. Our team will take it from there and get you up and running in no time.
Thank you again for purchasing a SyncHits subscription — we truly appreciate your support!
Q: How soon before everything is updated
I'd like to know how soon before everything is updated I purchased sync hits and it looks like it's really great I click the button to activate it in my account it says activated but I have no access to it. It sends me to a blank page. question is the site being worked on temporary or something I don't have access to my purchase.
Bryan_SyncHits
Jul 21, 2025A: Hi there,
Thank you for purchasing a Synchits subscription! I'm sorry to hear you're experiencing issues with activation.
Please reach out to us at synchits@audiosocket.com and include a copy of your receipt along with your license key. Our team will make sure you get set up with access right away.
Share SyncHits
Q: What does this mean: Limited commercial license for website, social media and web ads (<50 employees)
tier 1 doesn't have it but Tier 2 does. Is it for people who want to resell the music? I'm a one person company who just wants to add good music to my videos for my sites and youtube. Would they be considered commercial? I own other music platforms but never had this type of dilemma. Thank you.
Bryan_SyncHits
Jul 21, 2025A: Hi there,
Below is a response from a previous question regarding commercial licenses—I hope this helps clarify things! If you have any further questions, feel free to reach out.
The Limited Commercial License is perfect for small businesses and freelancers creating web content for themselves or their clients. This is a single-user license.
✅ What It Covers:
This license is for smaller-scale...
Share SyncHits
Verified purchaser
So if I wanted to create videos to post online for my own business what is the purpose of tier 1 if I actually need the commercial license? Sorry still confused because most deals here for music have always come with a license to use at will. I really like your music line up but it looks like I can't use any of it if I post to youtube, facebook etc. I have to keep it to just my site with tier 1
Q: Not able to launch Synchits
When I tried to launch the Synchits program, I got a message saying the following: Internal service error/token is invalid. Please advise. Thank you!
Bryan_SyncHits
Jul 21, 2025A: Hi there,
Thank you for purchasing a Synchits subscription! I'm sorry to hear you're experiencing issues with activation.
Please reach out to us at synchits@audiosocket.com and include a copy of your receipt along with your license key. Our team will make sure you get set up with access right away.
Share SyncHits
Q: tier 2
how many channels can we use this on?
commercial, we can use on client videos?
Bryan_SyncHits
Edited Jul 21, 2025A: Hi SolarBang,
With the Tier 2 plan, you’re licensed to use the music in client work, and any videos created for clients are whitelisted under your subscription.
If you also have a personal or business channel, you can whitelist up to 3 channels with Tier 2 and 1 channel with Tier 1.
Let us know if you have any other questions. We’re happy to help!
Share SyncHits
Verified purchaser
I wish the company would answer your question because I have a similar question but just for my company.
Verified purchaser
Good to know. I have more than 3 YouTube channels though. Rip
Q: Problem with activation HELP
Hello, I just purchased Tier 2 and I'm having trouble with the activation. Could you please help me as soon as possible? Thank you.
Bryan_SyncHits
Edited Jul 7, 2025A: Hi there,
I'm sorry you're experiencing an issue with activation. If you haven’t already, please email synchits@audiosocket.com with a brief description of the problem, your license key (found on your receipt), and your plan type. Our team will take it from there and get you up and running in no time.
Thank you again for purchasing a SyncHits subscription — we truly appreciate your support!
Share SyncHits