SyncMonster Questions

Showing 1 - 20 of 27 questions

Q: Translation accuracy

What if your translation is not accurate? Can I manually provide text or srt file of the translated script and syncmonter will sync it?

mkarimPLUSJun 5, 2025
See detail
Founder Team
Nilesh_SyncMonster

Nilesh_SyncMonster

Jun 6, 2025

A: Hi there,

Thank you for your interest in SyncMonster! To address your query: Our translations are generated by training industry-standard language models, ensuring the highest possible accuracy. Regarding text-to-speech, this feature isn’t currently available in SyncMonster. However, if you have dubbed audio, you can easily lip-sync your video with it for a natural, authentic...

Share
Helpful?

Q: Credit question

Tier 1 = 30 minutes
1 Video length 5 minutes can be translate to 6 videos. Then all credits gone. Right?

FS58385Jun 3, 2025
See detail
Founder Team
Nilesh_SyncMonster

Nilesh_SyncMonster

Jun 3, 2025

A: Hi there,

Thanks for your question about SyncMonster’s Tier 1 credits! Tier 1 provides 1,800 credits, and since we’re only considering translation costs (0.5 credits per second), let’s calculate.

A 5-minute video is 5 × 60 = 300 seconds. Translation alone costs 300 seconds × 0.5 credits = 150 credits per video. If you translate this video into 6 languages (creating 6 videos), that’s 150...

Share
Helpful?

Q: Does it support voice clonning aswell ?

it appears that the sound it self doesnt get clonned into the other languages

a7medo778May 30, 2025
See detail
Founder Team
Nilesh_SyncMonster

Nilesh_SyncMonster

Jun 3, 2025

A: Hi there,

Thank you for your interest in SyncMonster! To clarify, our translation feature does include auto voice cloning, which means the translated audio will retain the tone and style of the original speaker’s voice while adapting it to the new language. This ensures a natural and authentic feel across all 35+ languages we support.

Best,
SyncMonster Team

Share
Helpful?

Q: Credit question

I see your answer here "Thanks for your question about translating a 10-minute video with SyncMonster! The credit usage depends on the video’s duration, not the number of languages you translate into. Since 1 credit equals 0.5 second of translation, a 10-minute video is 600 seconds in total. So, 300 credits will be consumed for 10 mins video regardless of how many languages you choose."

But, when I tried on your system. After upload a video, I can choose only ONE language to translate to, not multiple language, and when I try to translate to another language your system count the credit.

Is it possible to translate 1 minute video to 5 languages and use only credit of one minute video?

You are selling here onetime credit so it should not expire after one year, should be onetime credit for lifetime.

Cheers,

letterly7May 30, 2025
See detail
Founder Team
Nilesh_SyncMonster

Nilesh_SyncMonster

Jun 3, 2025

A: Hi there,

To address your questions: SyncMonster can only process one language per video at a time. You can upload the same video again to translate it into another language, but selecting multiple languages in one go isn’t available.

Additionally, the credits are tied to your subscription and must be used within the specified duration. Any unused credits will expire after the subscription...

Share
Helpful?

Q: Lifetime deal plz

We need a lifetime deal please, IF NOT - tell me a reason should we use your product instead of Heygen?

letterly7May 30, 2025
See detail
Founder Team
Nilesh_SyncMonster

Nilesh_SyncMonster

May 30, 2025

A: Hi there,

Thank you for reaching out about SyncMonster! We understand your interest in a lifetime deal, and we truly appreciate your consideration. As a SaaS company, we currently focus on annual plans to ensure we can continuously improve the platform with new features, and provide ongoing support.

Now, why choose SyncMonster over HeyGen? Unlike HeyGen, which excels with avatar-based videos,...

Share
Helpful?