Q: Why does the downloadable app not work?

An error occurred during the update. Please download the latest version from make.taskmagic.com/download

Which I did and get the same error.....

Craig_FoxieWebDesignPLUSJun 13, 2025
Founder Team
JeremyRedman_TaskMagic

JeremyRedman_TaskMagic

Jun 13, 2025

A: Hmm can you send us a video to support at taskmagic dot com I’ll check it. I just checked. A lot of things went down with Google servers today service might’ve affected the links. I’ll look

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Founder
Posted: Jun 13, 2025

Maybe your browser is cached. Try and hard refresh of the download page and lemme know

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Verified purchaser

Posted: Jun 14, 2025

I used a different browser and indeed I could see a newer version, 2.02 which I downloaded but I still get a white screen on the software. I am using Mac 13.7.6 (22H625)

Founder
Posted: Jun 14, 2025

Is this just now? Send me a loom video if you can

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Verified purchaser

Posted: Jun 14, 2025

Sure, here it is;
https://youtu.be/1QYWTye-mFA

Founder
Posted: Jun 14, 2025

Haha awesome!!! Can you check there is no VPN active

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Verified purchaser

Posted: Jun 14, 2025

No VPN, but I can turn one on if you think it will help? I'm in Australia

Founder
Posted: Jun 14, 2025

Normally the only time we’ve seen an issue like this it’s been fixed by using a vpn or disabling an active vpn. If that doesn’t work for you can you write into support@taskmagic.com

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