4.5
Taco ratings
TeamPal is highly regarded for its intuitive interface, seamless agent setup, and effective task delegation. While some users have expressed concerns about credit consumption and occasional processing delays, the platform's overall rating of 4.5 and positive customer feedback make it a compelling choice, particularly with the added assurance of a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Hangs too much
I attempted to generate course outlines, but the AI consistently stalls after about 50–60% of the content. I let it run for over ten minutes with no progress, and any follow-up prompt simply makes it restart the entire outline—only to hang again. It’s burning through credits and becoming extremely frustrating. dont want to refund but this is no good.
Jeff_Pham
Jul 16, 2025Hi Chachi,
Thanks a lot for your feedback, and I'm really sorry to hear about your frustrating experience.
If you’ve lost credits due to repeated stalls or incomplete generations, just let us know at support@teampal.ai
We’re happy to restore those for you.
Really appreciate your patience, and we’ll do everything we can to make this right.
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Verified purchaser
Fast processing, good answers but.....
uses too many credits for each question.
out of 1000 credits provided. Each question is consuming around 10 to 20 credits. Which is not feasible.
Jeff_Pham
Jul 10, 2025Thanks so much for your feedback! We’re really glad to hear you’re happy with the speed and quality of the answers!
We completely understand your concern regarding credit usage. Some tasks, especially those involving more complex reasoning or longer responses, do require more credits to ensure the best possible results. That said, we’re actively reviewing our pricing and processing models to...
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Verified purchaser
A good alternative to relevance AI
The platform is beautiful and structured. You can find your way around very quickly.
I like the possibility of switching between the superagent and the individual workers.
However, integration with the MCP server does not work so well. It is still a bit expandable, but the agents and the change between the agents work pretty well. I hope the platform will be further expanded and that these small teething problems will be remedied in the near future.
Jeff_Pham
Jul 7, 2025We're also pleased that the agent-switching feature is working well for you. As for the MCP server integration, we appreciate you pointing that out. It’s something we’re actively working on improving, and your input helps us prioritise the right areas.
We’re committed to expanding the platform and ironing out these early issues, so thanks again for your support and patience.
If there’s anything...
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Verified purchaser
Very Useful
TeamPal has been a very useful tool for my small business, allowing me to leverage on new technology to make work faster and more efficient.
It is an extremely useful for smaller organisations and I recommend it.
There are opportunities to make it more useful by allowing worklows for specific operations for small organisations and integration with other apps.
Jeff_Pham
Jul 3, 2025Thank you so much for your kind words and thoughtful feedback. We’re really glad to hear that TeamPal has been a useful tool for your small business and that it’s helped make your work more efficient.
Your suggestion about adding workflows and app integrations is very much appreciated. We completely agree that these features would bring even more value to small organisations, and we’re actively...
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Verified purchaser
An easy way to get LLM sophisticated setups
TeamPal is set up as soon as you put some basic info about your business. You can choose pre-configured agents, customize them, or create new custom agents from scratch. You can set up a knowledge base of online and uploaded sources, and fine tune agents to access what you want. It is easier than setting up a custom GPT, and there is a choice of LLMs to assign to agents. I do wish that more LLMs were available, but that will probably happen. New features such as workflows and custom apps are in progress.
This is a lot easier than building a custom RAG system.
Jeff_Pham
Jul 3, 2025Thanks a lot for your review! Really glad to hear you found TeamPal easy to set up and helpful for getting things done quickly.
We hear you on the LLM selection. More options are definitely something we’re looking into, and we’re excited about the new features like workflows and custom apps that are on the way.
Appreciate you taking the time to share your thoughts. It means a lot!
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