1. Team Setup Terminology and Templates: The terminology for setting up team members (e.g., resources, account handlers) is unclear/confusing.

2 . There's no option to create a product template that can be rolled out to multiple team members, which would be helpful for teams where each team member delivers similar services. Coaching services for example.

3. Inviting Team Members: The process of inviting team members is cumbersome. It currently requires using incognito windows to ensure the correct linking of free TidyCal accounts to the agency account. This could be streamlined to make onboarding easier. After Registrations, the use of Incognito window a must for anything to work...

4. Event Setup: While setting up group events is (relatively) straightforward, there's no option to set a minimum number of attendees required for an event to proceed. This would be a useful addition. Some of the other sections as an even type is created would also gain by being clearer.

4. Stripe Integration and VAT: The current Stripe integration does not support raising VAT on digital services based on the customer's location. This has forced us to implement a workaround where payment links are provided in the body of the confirmation of appointment email, potentially causing a drop-off in sales conversion ratio. This issue needs to be addressed to improve the payment process.

Value for Money - splendid - that is what clinched it - if not the Stripe issue would have had us cancel the purchase - so..... when will you update/improve the Stripe integration? if that is sorted, we are set !!