Verified Purchaser badge

Verified purchaser

Member since: Dec 2020Deals bought: 235
1 stars
1 stars
Edited Jun 21, 2025

Half baked product

Well, I'm sorry but I refund Tigsaw. Few reasons below.

1/ I have never succeeded in getting my "website" validated. I've added the script in the head, but the verification always failed. And I was not able to remove my website because "at least 1 website is required".

2/ the UI of the widgets is really poor. You can't design great widget. The fonts are very limited, it remind me when I was using MS Word in 1998.

3/ lot of bugs in the editor. When you select a first element then a second one, the settings of the first one remain displayed. I tried to edit pricing cards, i wasn't able to change the color of the border for one of the card.

Great idea on paper, early aged product, not usable for me (and poor design). In few months the product could be better if the Tigsaw team solve these problems and work hard on widget design. Because today there's nothing you can't create yourself using "Vibe coding" (widgets in pure html/css and Javascript).

Sorry guys, but Tigsaw is not for me.

Founder Team
Vishal_Tigsaw

Vishal_Tigsaw

Edited Jun 21, 2025

Hi Christophe,
Thanks for taking the time to leave such a detailed review. We're genuinely sorry to hear that your experience with Tigsaw didn’t meet your expectations and we completely understand your frustration.

We aim to provide hands-on, priority support to every customer who encounters any issue. You can always reach out directly via the chat widget available in the app dashboard.

We typically have a 100% success rate with website validation, so your experience was surprising to us. If you're still on the free tier, we’d be happy to set up a demo call to debug your setup and walk you through any issues you’re facing.

You're right, there’s still plenty of room for improvement, and we’re working hard to get there. We’ve got a lot of new features in the pipeline, but even with the current version, we’ll do our best to help you achieve your goals.

Thank you again for your valuable feedback, it helps us build a stronger product. We're here to help anytime if you’d like to give it another try with a live walkthrough.

Vishal
Founder, Tigsaw

Helpful?
Share
Ratings