Q: I’m considering buying this license instead of Botpress.
I wanted to understand the potential of your development.
Is it currently possible to create chatbots that can send files to the user for authentication?
Is it possible to enter the data of a request inside a Google Sheet?
Thank you in advance for your reply
Paul
tinytalk
May 14, 2024A: Hi! 👋
Thank you for the questions.
We have a public roadmap here at https://tiny-talk.canny.io if you like you can also request new features, vote or comment on existing ones while tracking our development. At the moment we are working on chat history to allow admins to browse through the conversations of the visitors for better analysis and help desk features to allow conversation take over. Once these are released, we'll continue with more integrations, starting with Zapier, Slack and Google Sheets if still desired. There is also demand on alternatives to Zapier, which we plan to add support as well.
Regarding "sending files to the user for authentication", if I understood correctly, at the moment we do not support visitors authenticating with another service through the chat. I'm guessing this is about function calling features or to help you identify your visitor? I'd be glad to hear your use case so I can provide a better answer. Feel free to send us an email at support@tinytalk.ai always happy to help.
All the best!
116187290962023157936Thank you for your reply.
I can currently upload files and train the Chatbot.
All clear.
If I want to provide this Chatbot to my client, how can I get him to train the Chatbot independently?
Providing it to customers is there a custom with my company, a kind of white label?
Thanks for the answer.
Hello!
Thank you for the follow-up.
When you onboard with Tiny Talk, you are the only owner of the account, so that means you have to manage all the chat bots that you create. We do plan to introduce "teams" or "seats" features which will allow you to invite users to your workspace who can do the same things as you can do. The chatbot itself can be customized enough to use it as white labelled product (except the chat bot launcher icon customization, but will be supported soon). If you are asking white labelling the Tiny Talk Dashboard itself, I am afraid that will not be possible.
Otherwise with the current feature set available in Tiny Talk, we already have agencies who are managing multiple chat bots belongs to different customers of theirs.
Hope this helps and feel free to let us know if we can clarify anything further.
Kind regards