Q: Title: Questions about Multimedia and Audio Capabilities in Tiny Talk
1. Is it possible to send and receive multimedia messages (images, videos, audios) through the Tiny Talk chatbot?
2. Can the Tiny Talk chatbot process and respond to audio messages sent by users?
3. Can a human agent integrated in the “Human Takeover” feature respond with audio messages?
4. Does Tiny Talk offer any functionality to convert audio messages into text so the chatbot can interpret them?
5. What multimedia file formats are supported by the platform in chat conversations?
6. Are there any limits or restrictions on sending multimedia files during conversations?
7. Can the chatbot be configured to send pre-recorded audio messages as automatic responses?
tinytalk
Edited Jun 23, 2025A: Hello Juan,
Thank you for reaching out!
At the moment no, but this is something we want to introduce eventually, it is part of our roadmap but we have large features to deliver first before we get to that. This is mostly valid for the remaining questions.
Let me know if there is anything I can help with further.
All the best,
Oscar