Q: WhatsApp integration [tier 7]
Are there any additional costs associated with using the WhatsApp integration beyond the token consumption for GPT-3.5/GPT-4?
Does sending/receiving messages via WhatsApp count against my monthly message quota (200,000 messages) in the same way as web chat interactions?
Do I need to purchase or set up a separate WhatsApp Business account/number, or is this provided as part of the Tiny Talk service?
Are there any limitations on the number of WhatsApp connections or daily message volume I should be aware of?
tinytalk
May 5, 2025A: Hello 👋
Thank you for reaching out.
Yes, there are additional costs charged by WhatsApp directly after certain amount of conversations per month. It would be best if you take a look at the latest information on WhatsApp website: https://business.whatsapp.com/products/platform-pricing
Yes, receiving messages via WhatsApp does count against the monthly message quota, same way as the web clients.
Yes, you will need to purchase a separate phone number to associate with your WhatsApp Business integration, we do not provide phone numbers.
Tiny Talk does not enforce any additional limitation when processing your WhatsApp messages, but WhatsApp can. They have strict rules on what you can and cannot do on their platform, again it would be best if you read their Terms and Conditions.
Hope this helps!
All the best,
Oscar