A: So sorry for the delay—I thought I answered this earlier.
There are two options. One is the unlimited public knowledge bases: you can have all the knowledge in your account, and then each company gets a KB specific to them. You can port the knowledge out to each one. An article can be in all, one, or none of the public KBs.
The second option is where each client has their own account. You’d...
As an executive coach, I have a need to create and track individualized and personalised learning journeys and information exchange (sharing of notes, learning resources etc) between myself and my clients (with reminders and nudges), in a confidential space. Does Trainwell have features that support this requirement?
A: Hello, thanks for messaging in. It's don't think this has exactly what you're referring to as it's built for internal employee training. However, it is part way there and I'm curious how close it is to meeting these goals. If you were open to booking a demo, I'd love discuss this space with you.
Hi, I see that you have Zapier integration. I am a user of Make.com (and a few other automation tools, but not Zapier.) Do you have an API that I could use to create articles or content? Platform looks amazing btw!
Yes use be.humanagement.io/docs you'll log in with your same credentials
Q: What is a Users and What is it's function?
I'm not clear on a user. Usually on these type of platforms you have a set a people that Admin (setup accounts and create course and course content), and then you have students that will access and take the courses. Which one is the user on this platform or is 1 user both (either or)?
A: Sorry for the delay. This is set up as an internal training tool. For those purposes users and employees learners are all considered users in its current set up. We're considering how to do public courses but have not yet figured out how we'd do those plans. Something reasonable would be mapped for the sumo plans.
Q: Managing Knowledgebase for multiple clients
How does Trainwel manages knowledgebase for different clients? Is there a way to create different workspaces?
AustinKerr_Trainwel
Jul 20, 2025A: So sorry for the delay—I thought I answered this earlier.
There are two options. One is the unlimited public knowledge bases: you can have all the knowledge in your account, and then each company gets a KB specific to them. You can port the knowledge out to each one. An article can be in all, one, or none of the public KBs.
The second option is where each client has their own account. You’d...
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Verified purchaser
Hoping to get an answer soon — this is the only thing preventing us from making the purchase.
Verified purchaser
Thank you! I will be making the purchase shortly
Q: Demo to view?
Is there a demo to view a knowledge base?
AustinKerr_Trainwel
Jul 20, 2025A: Yes go to help.trainwel.com
That is a sample of a public knowledge base and articles on how to use the system all in one
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Q: Hi guys,
As an executive coach, I have a need to create and track individualized and personalised learning journeys and information exchange (sharing of notes, learning resources etc) between myself and my clients (with reminders and nudges), in a confidential space. Does Trainwell have features that support this requirement?
AustinKerr_Trainwel
Jul 20, 2025A: Hello, thanks for messaging in. It's don't think this has exactly what you're referring to as it's built for internal employee training. However, it is part way there and I'm curious how close it is to meeting these goals. If you were open to booking a demo, I'd love discuss this space with you.
Calendly.com/trainwel
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Q: API for creating articles or pages?
Hi,
I see that you have Zapier integration. I am a user of Make.com (and a few other automation tools, but not Zapier.) Do you have an API that I could use to create articles or content?
Platform looks amazing btw!
Thanks,
Steve
AustinKerr_Trainwel
Jul 20, 2025A: Thanks so much! Sorry for the delay I didn't see the notification for some reason.
Yes head to be.humanagement.com/docs for the proverbial keys to the kingdom.
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Verified purchaser
Yes use be.humanagement.io/docs you'll log in with your same credentials
Q: What is a Users and What is it's function?
I'm not clear on a user. Usually on these type of platforms you have a set a people that Admin (setup accounts and create course and course content), and then you have students that will access and take the courses. Which one is the user on this platform or is 1 user both (either or)?
AustinKerr_Trainwel
May 7, 2025A: Sorry for the delay. This is set up as an internal training tool. For those purposes users and employees learners are all considered users in its current set up. We're considering how to do public courses but have not yet figured out how we'd do those plans. Something reasonable would be mapped for the sumo plans.
Share Trainwel