Trebble Online Audio & Video Editor

Product details

Q: Editor Not Loading and Long Processing Time – Need Support

Hi,
I just purchased the 2-tier Lifetime Deal. I uploaded my first 1-minute video today (21 July at 12:23 CET) using Safari, but the editor does not load.
I then tried using Chrome, but it has been decoding my 1-minute file for over 4 minutes already. This makes it unusable at the moment.
Can you please help resolve this issue?
Thanks in advance!
- JP

Annemieke78562Jul 21, 2025
Share
Helpful?
Log in to join the conversation
Verified Purchaser badge

Verified purchaser

Posted: Jul 22, 2025

This is happening to me as well! I tried different browsers and it did not help. Editor does not load. I wonder if anyone else is having this issue??