Q: Now dubbing is working but my credit is gone
I wrote about the dubbing and the fix was done, thank you. But now:
- the transcription that need to be done before dubbing doesn't work. Without transcription, we cannot do the dubbing.
-As the transcription has failed, I haven't done any dubbing but my credit is gone from 381 to 44 by itself.
- I cannot delete the files in the transcription & dubbing list. All the failed transcriptions are still in the list. I've tried to remove them but when I click on the remove button, nothing happens.
- I've also tried to cancel my writer abo because I took the Appsumo offer but the "Cancel plan" button doesn't work.
Please, can you have a look?

Shariful96421
Edited Jun 14, 2025A: Hi info3346L,
Please kindly share your email in our discord channel or email us at support@unmixr.com.
Regards,
Shariful