Q: Missing digits or letters when filling out forms
When filling out fillable PDF forms, it does not show the last digit to the right. When we save and open the PDF via Adobe Acrobat, it appears correctly, but when using UPDF to open or edit the document the last digit or letter does not show up.
See this Loom: https://www.loom.com/share/7a15527918794807918e783309e65425?sid=5c83c478-0e7c-4e54-b451-1e984a400410
AnnabelMario
Jun 9, 2025A: Hello,
We’re very sorry for the inconvenience.
If you’re using version 1.0, we recommend upgrading to UPDF 2.0 and trying the edit again.
If you’re already on version 2.0, could you please send the problematic file to our support email at [support@superace.com]?
Our team will look into it and assist you as soon as possible.
Thank you for your understanding!