A: Hi, thank you for reaching out!
Our company located in China. And here's how we protect your information:
1. AI File Handling: When using AI features, your documents are uploaded to UPDF Cloud. However, you retain full control over your files — you can delete them from the cloud at any time.
2. UPDF Cloud Storage: Files uploaded to UPDF Cloud are stored in secure data centers located in the U.S., Europe, and other regions, using trusted cloud services such as AWS, Azure, and Alibaba Cloud.
3. Secure Transmission: All data transfers are encrypted using SSL/TLS-based HTTPS, ensuring a secure and private connection during transmission.
4. Access Control & Authentication: Only you can access your files. We support multi-factor authentication (MFA) to protect your account and data from unauthorized access.
5. AI Partner Compliance: UPDF AI leverages some capabilities from OpenAI and fully adheres to OpenAI’s policies, including their privacy and security standards.