Q: Shopify connection

Very cool product. I watched a few videos. The 3 things I noticed that I didn't like was:

1) What if a person wants to chat with a human? Looks like there's no option, etc.
2) Once you get leads, then what? Videos don't show anything
3) I use Shopify. If customers want to know if their product shipped, what their status is etc, or something related to their shopify orders, how can they do talk by talking to Vengo?

OscPLUSMar 12, 2025
Founder Team
Kristin_VengoAi

Kristin_VengoAi

Edited Mar 14, 2025

A: What if a person wants to chat with a human?
While Vengo AI doesn’t offer a live handoff, it captures the conversation and provides the sales lead to your team, allowing you to follow up with the customer directly. The request is sent to your email and dashboard, ensuring you never miss an opportunity to connect. Vengo AI handles routine inquiries while keeping you informed of high-value leads that need personal attention.
Once you get leads, then what?
Vengo AI doesn’t just capture leads—it helps you manage and close them. You’ll receive a notification and can view new leads in your dashboard, where you’ll find the chat summary and actionable insights on how to close the deal.
Our built-in Sales Lead Dashboard tracks customer interactions, including names, emails, phone numbers, and conversation histories. You can prioritize follow-ups, schedule appointments, intake applications, and set next steps—all with valuable data at your fingertips. Vengo AI isn’t just an AI agent; it’s a full sales tool designed to move leads through the funnel, not just collect them.
How does Vengo AI work with Shopify?
Vengo AI can integrate with Shopify by simply adding your one line of code for your AI agent to your website. Additionally, you can input links to your online store and e-commerce pages, allowing your AI agent to guide customers to specific products during conversations. We are continuously expanding integrations, so be sure to check our Roadmap for upcoming features.

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OscOscPLUS
Posted: Mar 13, 2025

Is there a way to test it without doing a monthly plan or buying it?

Founder
Posted: Mar 14, 2025

Yes! You can test our AI directly on our website at www.vengoai.com. Plus, enjoy a 50% discount on your first month with the code VENGO50 at checkout!

Founder
Posted: Mar 14, 2025

In order to test our AI with your knowledge base, you do have to sign up by creating an account, and traing the AI. You can test Vanessa on our homepage like Gazment mentioned. But to train an AI with your information, you do need to sign up to go through the training process. I'd highly recommend watching the demo video on our website https://vengoai.com/#demo

OscOscPLUS
Posted: Mar 15, 2025

ok thanks