A: Is this for Shopify, if yes. Then this is the tutorial for Shopify integration - https://youtu.be/FvdSJR_S9dc?si=amTR9wh079GnvbT_

If it's some other platform, you can use our webhooks/API and set automation on Pabbly/Zapier - https://wbiztool.com/docs/apps-integrations

Or else you can just download phone numbers of all users who have abandoned cart and upload CSV in wbiztool to send messages. - https://youtu.be/0MpR71urCiY?si=9qPhilIL8Aq1M7f2