4.8
Taco ratings
Customers appreciate WbizTool for its seamless integration with various platforms, cost-effectiveness, and lightning-fast message delivery. While some users faced initial hiccups with onboarding and support response time, the overall sentiment is positive. With an impressive 4.8 rating and a 60-day money-back guarantee, it's a solid buy for those in need of an affordable WhatsApp automation solution.
AI-powered summary of customer reviews
Verified purchaser
Avoid WbizTool - More Like a Scam Than a Solution, with Hidden Costs
I am writing this review to strongly advise against using WbizTool for your WhatsApp messaging needs. What is advertised as a simple, efficient, and cost-effective solution has turned into a frustrating, deceptive, and ultimately unusable experience.
My primary grievance revolves around the number verification process, which is painstakingly slow to the point of making the service practically unusable. I was left waiting an unreasonable amount of time, rendering any attempt to utilize the platform futile. This immediate, crippling barrier to entry severely undermines the entire product.
Furthermore, there is a significant issue with the pricing and package claims, which are highly misleading. Despite the advertising explicitly stating "Fixed affordable pricing with no per-message fees," I was charged exactly the same amount per month for a service that I could not even properly access or use. This discrepancy feels like a blatant misrepresentation and borders on deception. There is no transparency regarding this recurring charge, especially for a non-functional service.
To make matters worse, I discovered that receiving incoming messages, a fundamental aspect of two-way communication, requires an additional, unadvertised fee. This detail is conspicuously absent from their marketing, which champions "fixed affordable pricing" and positions the tool as a "powerful messaging hub." For any business needing to engage in real conversations with customers (e.g., handling replies to order confirmations, queries, or reminders), this hidden cost renders WbizTool completely unusable within the scope of their advertised "fixed pricing" offer. It fundamentally breaks the promise of a complete, cost-effective messaging solution.
To compound these issues, the technical support is completely unresponsive. When faced with the aforementioned problems – the endless verification, the questionable billing, and the unexpected limitations on functionality – I attempted to reach out for assistance, but my attempts were met with absolute silence. A service that positions itself as a critical business tool yet offers zero support for critical malfunctions is fundamentally flawed and unreliable.
The promise of "instant setup," "zero documentation or approval processes," and "fixed upfront pricing" simply does not align with the reality of my experience. When a service fails at its most basic functions (setup and verification), then proceeds to charge you for that failure, hides critical functionality behind an additional paywall, and remains silent to your pleas for help, it's a huge red flag.
Given the non-existent customer support, the crippled functionality due to verification issues, the deceptive hidden costs for incoming messages, and the overall misleading advertising, I strongly do not recommend WbizTool. It has been nothing short of a frustrating ordeal and unfortunately, it genuinely feels like a fraudulent operation designed to take your money without delivering on its promises, or at least without being transparent about the true cost of a functional service. Save yourself the headache and your money; look for alternatives.
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Verified purchaser
very good support from ivan
I am thoroughly impressed with Wbiztool! Their team provided a clear, step-by-step guide to help me resolve a challenges I was facing. Their support was friendly, professional, and truly dedicated to ensuring my success. I really appreciate their excellent service and the valuable assistance they offered. Highly recommend Wbiztool and their amazing support team to anyone seeking reliable solutions!
Anurag_Meena
Edited Jul 21, 2025Hi! We're based in India, so some responses may take up to 24 hours
I see our support team has already replied and asked for a bit of time while we investigate the n8n bug. From what I can tell, the team is already actively working to help you.
We've also emailed you, and in the meantime, here's the n8n documentation: https://wbiztool.com/docs/n8n-integration/
We’ll try to share more resources...
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Verified purchaser
Great App.
This is an app I’ve purchased, refunded a couple of times, then finally decided I can’t ignore — even if I’m not using it fully right now. It just felt like a must-have.
The app itself is solid. I tested their API and connected it to Make.com workflows easily. It works great for sending marketing messages and updates, though it doesn’t support two-way messaging yet.
What’s really nice is that they’ve released major updates recently, adding new features and improving the platform overall. They also introduced a new add-on called UniBox (monthly subscription) , but it’s not included in the current plan — I feel like it should’ve been part of the higher-tier packages.
Support needs improvement — they should upgrade to a proper ticketing system, as messages sometimes get lost or ignored. It has gotten better, but there’s still room for improvement.
Wish the Best of Luck.
Anurag_Meena
Jul 18, 2025Thanks so much for the great review! We're thrilled to hear that Wbiztool continues to be a valuable part of your workflow — it’s always great to see returning users who get the value 🙂
Regarding Unibox: it includes incoming message webhooks/API, which involves expensive continuous cost. That’s why it's offered as a small monthly add-on rather than being bundled into the Lifetime Deal — we want...
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Verified purchaser
Perfect tool
I took a Tier 5 plan and I'm currently testing the tool's features: 5/5! Easy to install, messages arrive quickly, and support replies within 5 minutes. For me, it's flawless!
Anurag_Meena
Jul 16, 2025Thanks a lot, glad you are finding it useful
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Verified purchaser
Just what I needed
This is great for many of my clients who prefer WhatsApp to communicate. Well worth the money.
Anurag_Meena
Jul 15, 2025Thanks a lot, glad you are finding it useful
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