Q: Is it possible to disable the link to webability.io when clicking the accessibility icon on my website?
I installed Webability on my site using the AppSumo deal. While the widget functions well, I’d prefer the accessibility icon not to redirect users to the WebAbility homepage when clicked. Instead, I’d like the interaction to remain entirely within my site for a more seamless user experience and to avoid confusing visitors.
SupportWebability
May 13, 2025A: Thanks for reaching out, and we're glad to hear the widget is functioning well on your site.
Yes, it's absolutely possible to prevent the accessibility icon from redirecting to the WebAbility homepage. You can do so from customization section on the WebAbility dashboard.
If you need help implementing this or run into any issues, feel free to let us know-we're here to help!
info4174
Verified purchaser
The problem is with the widget icon, not the logo or link. When the widget is installed on a website, hovering over the accessibility icon shows it's linked to www.webability.io. Clicking the icon not only opens the accessibility tools but also triggers a new browser tab to open with the WebAbility homepage. This creates a confusing experience! Can you check if this is a glitch?