Q: Visibility of the widget
Hello, I purchased a 5 code plan and am implementing the widget on my clients' Wordpress sites. I am having a problem: the widget sometimes disappears. Are you making any updates or changes that could justify this problem?
SupportWebability
Jun 21, 2025A: can you send us an email with site name and the issue you are facing at support@webability.io we can definitely take a look at the issue

Verified purchaser
same doesnt work...
Please send us an email at support@webability.io

Verified purchaser
Thank you
Hi,
We hit a small snag earlier. If you experienced any issues, please don’t hesitate to reach out to us at support@webability.io — we’re here to help.
Also, we have a little something planned to make up for any inconvenience caused. 😊
Thanks for your continued support!