Ignored by Support Reps
The products doesn't exactly work as I expected, but maybe my expectations are to high regarding the capabilities, however my major complaint is with the support, or lack thereof.
The short version:
- The AppSumo offer advertises the integration with shopify
- I acquired a code and activated it
- I fail to integrate it with Shopify and reach out to support, and the exchange goes:
----- Me: I'm not able to connect the shopify store, can you help me?
----- WeShopai support: "Unfortunately, AppSumo purchases are not supported for binding with Shopify accounts."
---- Me: "So why do you mention the Shopify integration on your appsumo landing page_"
----- WEShopAi Support: "Thanks so much for your feedback! We’ll revise it promptly. Would you be willing to leave us a review on AppSumo? We’d greatly appreciate it!"
So here I am writing the review.
They simply ignored my last reply.
Lynn_WeShopAI
Jun 20, 2025Thank you for your feedback, and we sincerely apologize for the confusion and frustration you experienced. The Shopify integration is currently only available through direct subscriptions and is not included with the AppSumo offer. We understand this was not clearly communicated and are updating our materials to prevent further misunderstandings. We’re sorry our support did not meet your expectations and appreciate your input—it helps us improve. If you have further questions or need assistance, please reach out to us at hi@weshop.ai directly.
— The WeShop AI Team