WordWriter Questions

Showing 1 - 20 of 20 questions

Q: Hi, nice product. A cpl of quesitons: 1) What is the LLm used for image generator ... 2) And ...

can we insert custom prompts, make our own templates, save all or store results (files / archive) & have a history of the projects that we've made - for use later?

How are credits used along the path of generating, say, a 5k word research article with 6 images containing graphs & Ai made pics for our report? Can we custom prompt our images during the process? Or do we do have to do it each action in separate locations (in the dashboard) & then meld the writing with the images later ourselves?

In other words, im trying to figure out the potential credits usage for a single report to get an idea about WR.co.

Other than adding our own materials & docs - can we insert youtube & website urls or do we need to transcribe (use credits) first to be able to have it in the knowledge base for the best, most accurate results?

Thank you

myarchivables.infoPLUSEdited Apr 16, 2025
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Founder Team
Jay_support

Jay_support

Edited Apr 16, 2025

A: Hi there! Yes, you can insert custom prompts during both research and image generation.
While you can customize prompts, fully custom templates aren’t supported yet — but that’s something we’re actively exploring.

All your research projects are automatically saved, so you can access, edit, and build on them anytime.

You can add YouTube links directly into your research, and the system will...

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Q: Research Agent Questions

I did one deep search and one quick research and it took 448 credits which is almost half my monthly balance. Is this normal?

Also, it has been an hour with no results from either. Is there any way to see the status of the agent running or if it even started properly? Is it normal for quick research to take a long time?

rpcobPLUSApr 8, 2025
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Founder Team
Jay_support

Jay_support

Apr 8, 2025

A: Thanks for reaching out!

Quick research usually only takes a few seconds, while deep research can take longer depending on the question. It sounds like something may not have started properly.

Please try logging out and logging back in, then delete the tasks and start them again.

As for the credit usage, that does seem a bit high. Please email me at jay@wordwriter.co, and I’ll be happy to...

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Q: Companies on landing page

Are they testimonials with contracts?
Also what proof do you have of rankings with your content?
Ty

b3915ed7c7a8494d9a6958b49b20ca85PLUSApr 6, 2025
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Founder Team
Jay_support

Jay_support

Apr 7, 2025

A: Hi there,

Thanks for reaching out!

Yes, we have plenty of testimonials from our happy users, many of whom have seen great success using our content. While we don’t provide contracts with the testimonials, they are genuine feedback from real customers who have used and benefited from our product.

As for proof of rankings, many users have shared their success stories and results after...

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Q: Image Generation

I've been trying to generate images and info graphics from the content hub. All I get is an error that something went wrong.

rpcobPLUSApr 2, 2025
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Founder Team
Jay_support

Jay_support

Apr 2, 2025

A: Hey there! Please copy your prompt and paste it into the Image and Infographic section from the side menu—that should work. The direct link in the Content Hub is currently experiencing an issue, but our team is on it. Let us know if you need any more help!

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Q: Is Wordwriter GDPR compliant?

Hello, I have purchased the Tier 2 plan and wanted to know if Wordwriter is GDPR compliant and which large language models it has inbuilt?

Swapnilg23PLUSMar 24, 2025
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Founder Team
Jay_support

Jay_support

Mar 24, 2025

A: Thanks for your purchase! Yes, we are GDPR compliant. Wordwriter is built using Gemini and Sonnet 3.7.

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