4.1
Taco ratings
Worklenz has received high praise for its user-friendly interface, essential project management features, and clear design. While there have been some concerns about ongoing development and the lack of a mobile app, the overall consensus is that Worklenz is a solid buy for those in need of a simple yet powerful project management tool. Additionally, with a 60-day money-back guarantee, it's definitely worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Not ready for prime time
I purchased a Worklenz license hoping it would help streamline operations and manage projects more effectively at my print shop. Unfortunately, the experience hasn’t been great. The platform runs very slowly, the interface feels unintuitive, and support is only available during non-U.S. hours (at the time of writing, support won’t be back online until 11:30 PM EST). I wish I had tested it sooner so I could’ve requested a refund within the AppSumo window. At this point, it feels like a wasted license.
kalinga3
Jul 3, 2025Thank you for your patience and the feedback. We understand there's a performance issue after the recent update. which we are currently fixing actively. There will be a more performant version in the next week as we are in the final stages of releasing it. We are making plans to make our support available 24/7 soon. Your licence won't be wasted, so don't worry. If you have any questions, send an...
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Verified purchaser
I was ready to L-O-V-E the app but...
The app is aesthetically pleasing.
It's clear, clean and the statuses, phases and time tracking function made it a delightful experience; however, there is something seriously wrong with the calendar/due date function.
Each time I set a due date, the app would change the due date the prior date. For example, if I wanted the task to be due May 18th, the app would change the due date to May 17th.
This was incredibly frustrating and the developers were slow to respond so I decided to move to another project management app.
Two stars because I was ready to love the app but it couldn't perform the basic function of a project management app: to keep track of due dates.
kalinga3
Jun 10, 2025Thank you for trying us. There was a bug in the timezone. and we fixed it last week. It would be great if you can check it again. If possible, please write to us on support@worklenz.com
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Verified purchaser
Potentially good, but in practice very lacking
I’ve purchased several credits and have been using the app for a few weeks. After an initial issue caused by a major upgrade, most features now work well, but the overall structure of the application is rather poor.
The home page is completely useless. The fact that you can only choose between tasks assigned to me or by me, without being able to see the full team workflow, is a major limitation.
you can only set a client for a major project and not for single task. sometimes you refer to different realities even inside a single project.
There is no mobile app, and reminder emails end up in the spam folder.
There are some interesting ideas, but overall I don’t like it at all.
kalinga3
May 17, 2025Hi ,
There was a major upgrade in the system when you are sending the invitations. But that issue was resolved. Please confirm if the problem persist. You can contact us in the live chat as well
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Verified purchaser
Loving it so far!
As my team is growing, WorkLenz is making it easier to delegate and track projects to my support staff. It's easy to use and get set up. I like that I can make templates out of my tasks or projects. And I'm looking forward to the new client access feature. I've already recommended it!
kalinga3
Feb 20, 2025Thank you so much for your kind words! We’re thrilled to hear that WorkLenz is making it easier for you to delegate and track projects as your team grows. It’s fantastic to know you’re enjoying the task templates and that our easy setup is helping streamline your workflow. We’re equally excited about the upcoming client access feature and can’t wait for you to try it out. Your recommendation means...
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Verified purchaser
Love it, really simple and the easiest transition into the working environment I have experienced
Super happy with this, we have used it to implement processes into our business - the only thing missing is monitoring profit and loss on project but we have made a workaround for this so not the end of the world. Very very impressed.
kalinga3
Jan 18, 2025Thank you for your kind review. As a startup, it's very encouraging for us to receive such comments from you. We are preparing a Financial Module in the upcoming release
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