Q: Kanban View
We already have the platform for our entire team. But for some reason, in some projects, the tasks created can´t be displayed on the Kanban view. In the other tabs (views) are displayed Ok.
Ryan_WorkZappy
Edited May 15, 2025A: Hi rjmoral1,
Thank you for using WorkZappy for your entire team.
There are two potential casues why tasks are not displayed on the Kanban view:
1: There are filtered applied, and tasks are filtered out, please see details here under "Search & Filter": https://guide.workzappy.com/project/board/kanban
2: Project Phases are enabled to track tasks, but the tasks don't have the "Phase" field set, so when you are viewing tasks in a certain phase, those tasks with no "Phase" field set won't show up. You can either disable the "Phase" feature (https://guide.workzappy.com/project/settings/feature-switch) or set the correct "Phase" for the tasks (The Phase field is at the top left corner of the task detail).
rjmoral1PLUS
Verified purchaser
Outstanding support! My problem was that we had phases activated. Thank you !!
Glad to hear that the issue was resolved.
We hope you continue to enjoy using WorkZappy. Should you have any further questions, please don't hesitate to reach out.