Q: Free trial problem and refund
I was charged $16 after canceling my free trial before the trial ended. How can I please get a refund? I canceled after less than hour of getting the free trial and they charged me regardless.
Hendrik_WPAutoBlog
Apr 7, 2025A: Hi, you agreed to switch to paid because you exceeded the free trial limits. You clicked "Proceed to paid" and used our tool beyond the free trial limit and got charged for it.
102897061149712076607No, I didn't exceeded the free trial limits. I canceled the trial one hour after getting it and the trial is 7 days. How can I exceed the limit when I barely used the AI? Only used it for less than a hour.
Hi, you agreed to switch to paid because you exceeded the free trial limits. You clicked "Proceed to paid" and explicitly confirmed to upgrade and to pay for your use. The price was displayed and you know it, it is $16 for one month of unlimited use.