Instantly integration doesn't work
I bought this to integrate with Instantly, and it's not working. Says the API key is wrong.
I see from a reply from the 21st March, that they are aware of this issue, so why isn't that flagged on the Instantly integration page as a known issue? It wasted 30 mins of my time, and a support ticket (which I have not even had a receipt for, never mind a reply).
If they had put a simple message on that page, stating there was an issue, it would have been a smart move.
If they fix this quickly. I will change my review, but ATM, I am likely to refund and use Instantly's inbox placement tool instead.
Shivani_XemailAudit
Apr 1, 2025Apologies for the inconvenience; our team is actively investigating the issue.
Your ticket has been received, and we're working on resolving it. Due to time zone differences, there was a slight delay in our response.
The Instantly issue flagged earlier was a different case—we haven't encountered any API connection problems before.
Could you please email your XemailAudit login ID to the same ticket for further verification?