A: We support most major LLM providers, and yes—you can choose and switch between them freely. Here’s a list of the API providers we currently support:
Please tell us which of your plans is best for our Webflow business website with 250-ish questions and answers? Also, what are training sets and how many are needed for what?
As for training sets: These are collections of your data (like FAQs, documents, or knowledge base articles) that the AI uses to learn and respond accurately.
Does your software provide api access or would i need my own api key? Is there a white label version so that I could provide a chatbot for my clients? Can I install the chatbot on my website or social sites like linkedin or Google my business? I am looking for a chatbot software that can answer questions for customers that visit my bookkeeping website and i will need it to be trained to answer any possible question that my customers might have about bookkeeping and my services.
A: Thanks for your questions! Here's a quick rundown:
API Access – You’ll need to use your own API key.
White Label – Yes, we offer a white label version with Tier 5.
Installation – You can’t install it on LinkedIn or Google My Business, but you can embed it on any website that supports custom code (like Webflow, WordPress, etc.).
Training – Yes, you can train the chatbot to answer any...
I have found that uploading learning material, in this case from .docx, works for a time and then doesn't. For example, if I upload information, that information will be referenced in answers initially but eventually it will no longer be used. If I upload the same document again, again the bot will use the info. Is there any way to verify that the learning has and continues to have the documents it was given for learning?
What you're experiencing is an AI behavior issue, not a problem with the upload or our system. The documents you upload stay in the dataset unless you remove them—they're not disappearing. However, sometimes the AI can stop referencing certain information, especially if the question isn't phrased clearly or if the content is complex or buried deep in the...
Q: What AI LLM is used and can that be changed?
Nevrie_Answerly
May 8, 2025A: We support most major LLM providers, and yes—you can choose and switch between them freely. Here’s a list of the API providers we currently support:
OpenAI
DeepSeek
Mistral
Anthropic
Gemini
OpenRouter
Azure
NVIDIA
Cerebras
Groq
You can also select from a wide range of models under each provider, so you're not locked into any single one.
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Q: Which Plan To Buy For 1 Webflow Website FAQs?
Please tell us which of your plans is best for our Webflow business website with 250-ish questions and answers? Also, what are training sets and how many are needed for what?
Nevrie_Answerly
May 8, 2025A: Thank you for your question.
For 250+ FAQs, you'll need the Tier 5 plan.
As for training sets:
These are collections of your data (like FAQs, documents, or knowledge base articles) that the AI uses to learn and respond accurately.
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Q: Questions about software
Does your software provide api access or would i need my own api key?
Is there a white label version so that I could provide a chatbot for my clients?
Can I install the chatbot on my website or social sites like linkedin or Google my business?
I am looking for a chatbot software that can answer questions for customers that visit my bookkeeping website and i will need it to be trained to answer any possible question that my customers might have about bookkeeping and my services.
Nevrie_Answerly
May 8, 2025A: Thanks for your questions! Here's a quick rundown:
API Access – You’ll need to use your own API key.
White Label – Yes, we offer a white label version with Tier 5.
Installation – You can’t install it on LinkedIn or Google My Business, but you can embed it on any website that supports custom code (like Webflow, WordPress, etc.).
Training – Yes, you can train the chatbot to answer any...
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Q: Way to verify uploaded learning material
I have found that uploading learning material, in this case from .docx, works for a time and then doesn't. For example, if I upload information, that information will be referenced in answers initially but eventually it will no longer be used. If I upload the same document again, again the bot will use the info. Is there any way to verify that the learning has and continues to have the documents it was given for learning?
Nevrie_Answerly
May 8, 2025A: Thanks for pointing that out!
What you're experiencing is an AI behavior issue, not a problem with the upload or our system. The documents you upload stay in the dataset unless you remove them—they're not disappearing. However, sometimes the AI can stop referencing certain information, especially if the question isn't phrased clearly or if the content is complex or buried deep in the...
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Q: Is the chatbot icon that appears on the page changeable?
Nevrie_Answerly
May 8, 2025A: Yes, it is! You can fully customize the chatbot icon that appears on your page to match your brand or style.
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Do you mind telling me where to do it? Had I found it, I wouldn't be posting this question...