BrandBay Questions

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Q: More storage later

Hello, can AppSumo users increase storage capacity for their current deals later? Thanks!

esunPLUSMar 27, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 27, 2025

A: Hello, and thank you for your question!

Right now as an existing AppSumo user, you are able to upgrade to any tier while the AppSumo offer still remains!

And our current rate of additional storage after this is a monthly charge of $2/mo for an additional 200GB :)

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Q: Export brand guidelines as PDF?

I see a feature request from 2 years ago with ~40 votes on your roadmap about this - is there any way to export an entire brand guideline minisite created with brandbay as a PDF? In case we want to distribute a PDF version of our brand guidelines externally? Is this feature still "planned" after 2 yrs on the roadmap?

jake381Mar 18, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 18, 2025

A: Hello, and thank you for the question! To my knowledge, this was a feature that was largely requested during our version 1 launch, and since then we have added a lot of features that have helped most of the use cases for an actual PDF export.

You can right now actually share any brand or collection externally using share pages (which can even be on your own domain).

The share pages feature has fulfilled a lot of what some of our V1 users were asking for at the time, so it may have become less of a priority after those large updates to the platform. As of now, this may be something we do in the future but we have not had many people reaching out to us asking about this feature since the share pages features were released.

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Q: Single Sign On Support

It would be great if we could enable Single Sign On with Azure AD (now Entra ID). Will this be possible?

10823910288932PLUSMar 13, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 13, 2025

A: Hello and thank you for the suggestion! We can certainly consider adding this as a possible feature to add into the platform :)

If you would be able to add this to our roadmap/ideas board that can help it be more publicly visible so we can see if this is a feature a lot of users may benefit from!

https://www.brandbay.io/roadmap

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Q: Can I import TAGS (metadata) by CSV or XLS?

We were previously on BrandFolder and it wasn’t a good value proposition and got increasingly more expensive and didn’t deliver on promises.
We moved to another DAM which is good but seems to have similar features to BrandBay.

I’d love to move all of our assets to BrandBay but tags seem a little lacking. The only way we can move thousands of assets is if we import the tags via CSV import where a column in the CSV is tied to the image name. This worked great going from BrandFolder to the new DAM.

2nd question: the metadata is in separate columns that map to custom fields in DAM #2 like “Product Collection”, “Product Name”, “Product Color”, etc.
These could all be mapped to a single TAGS field you have but it’s not as elegant, so wondering if you have the concept of custom field TAGS.

ability to import a CSV is a non-negotiable though..

jeremypylesPLUSMar 9, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 10, 2025

A: Hello and thank you for your questions!

We currently do not have the ability to import asset tags via CSV or XLS, however we would like to address and update the way our tagging system works in a future update. So with what you have mentioned here regarding custom field tags, we would be glad to consider as a possible improvement for the future! If you would like to see this feature in BrandBay we would greatly appreciate you adding this as an idea to our roadmap/ideas board: https://www.brandbay.io/roadmap

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Q: Seats and docs

Hello, I hope you are all well. I have seen your product and I find it interesting, but I have a few points that make me hesitate to buy the license.
1. If I upload docx files, i.e. Word files, can I edit them live like Google Drive allows me to?
2. Usually when I create a client folder in Google Drive the client wants access to see their new designs that we created for them etc. What I don't understand is why, for example, if a plan includes 100 brands, I only have 50 users available? This means that if my 100 clients want access to their brand, I run out of seats for my team. In Google Drive I can invite as many people as I want to the folders, this really shouldn't be limited, maybe you could limit the team members, but not the clients who are actually like "guests".

seoxPLUSMar 8, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 10, 2025

A: Hello @seox! We are here to answer questions and dissolve any doubts. :)

1) Currently BrandBay does not support file "editing", but we do have a document viewer. The way we handle this in the workflow is that we have a full rich text editor inside of each "asset" that could can put rich content into (images, etc.) so that your team can collaborate around an asset https://help.brandbay.io/article/MAxdNYCrJpb-Notes-and-Commenting , but we also have that as a standalone asset too called the "notes" asset which is like a full page version of that where you can have a collaborative document like flow with your team. If you have a Google Document or Sheet that you specifically needed to collaborate on, you can actually put that link into BrandBay so that it can be organized in the structure of your brand library https://d.pr/i/f8oa9Q which can be a useful way of getting the benefits of both use-cases.

2) Part of the understanding with the brands and user count is how BrandBay is not only for agencies but marketing teams as well who manage many brands, so when we sat down to discuss the limits with AppSumo this is what came forward of what is available with each tier. Also what is good to understand about client workflows in the platform is not necessarily every client needs to become a user. In many cases, an agency can share the public brand share link as a deliverable to their client. These can be password protected and you can even enable uploading from the brand share page, so that a client can have full access to their assets without needing to take up a user seat in your account. All of these can be managed by BrandBay's powerful custom permissions that you can set per brand. :)

We have really focused on the workflow for digital agencies to provide an excellent and scalable client experience with branding deliverables.

Please let us know if that makes sense! If you have any other questions, please feel free to reach out to us directly at support@brandbay.io!

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