CandyIcons Questions

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Q: Gallery doesn't show all previously generated icons

Hello,

I logged in today and noticed that not all previously generated icons are shown in the gallery. Now I have to search through all of my emails... Very cumbersome! Hopefully it can be fixed.

CuriousPenguinPLUSMar 28, 2025
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Founder Team
Paul_design

Paul_design

Mar 28, 2025

A: Hi CuriousPenguin that is unusual, can you please reach out to hello@candyicons.com and tell us the email you registered with so our team can investigate? Sorry for the inconvenience, we'll try to help asap. Thank you!

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Q: Retro? No thanks - I have a wish/request

Hi,

could you possibly remove the marker for Retro so that the customer can choose a design themselves first? I've forgotten to deactivate the retro style a few times now. Yes, it's my fault, but the pre-marking is the only thing that bothers me at the moment. Otherwise they all work extremely well and I'm looking forward to the newly announced styles. Thanks for this product.

BenitoBenthinPLUSMar 9, 2025
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Founder Team
Paul_design

Paul_design

Mar 11, 2025

A: Hi BenitoBenthin! Thanks for the feedback, I will discuss this with the dev team to see what we can do about it. Glad to hear you're enjoying the app!

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Q: Any roadmap or development plan?

Hi!
Could you please share your roadmap or development plan? For example, do you plan to add more features like SVG format, custom colors, etc?
Thanks.

Mics-SitePLUSFeb 13, 2025
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Founder Team
Paul_design

Paul_design

Feb 13, 2025

A: Hi Mics-Site! Currently, we are developing new icon styles which should be added soon. As for SVGs - we would really love to enable them and are testing that constantly - unfortunately, the quality of the results isn't there yet. Custom colors to support branding are also on the roadmap for this year. However, I cannot give you exact timelines for these yet. Hope this helps, let me know if you...

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Q: So each time you generate an icon it uses 15 credits? But 1 tier is 40 credits and they don't carry over?

keepsongoingEdited Dec 11, 2024
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Founder Team
Paul_design

Paul_design

Dec 12, 2024

A: Hi keepsongoing! Each icon you generate requires just 1 credit. With 1 Tier, you receive 40 credits every month. However, these credits are topped up every month and do not carry over to the next month.

Hope this helps. Let us know if you have any more questions—we’re happy to help!

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Q: Amount of icons

It generates 15 icons at the time. Does these 15 generated icons count toward the plan or the amount of downloaded icons count toward the plan? Thanks.

egor_ukPLUSNov 12, 2024
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Founder Team
Paul_design

Paul_design

Nov 12, 2024

A: Hi egor_uk! Generated icons count toward the plan, i.e. each time you generate one icon it costs one credit. Hope this helps, let me know if you have more questions!

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