ConveyThis Questions

Showing 1 - 20 of 86 questions

Q: Buy credits instead of subscription

Hi can i just buy credits when my limits are used?

kennypurnomoJul 18, 2025
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Founder Team
Alex_ConveyThis

Alex_ConveyThis

Jul 18, 2025

A: No, this is a Saas solution and we don't offer separate purchase of credits. Choose a tier that can fit you. Check your website word count here: https://wordcounter.conveythis.com/

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Q: Is it possible to have different domains per translation?

Is it possible with ConveyThis to have different domains per translation?
So instead of:
mywebsite.com/es
mywebsite.com/en
mywebsite.com/pt

have it like:
misitioweb.es/
mywebsite.com/
meuwebsite.pt/

Thank you in advance for the attention and advice.

evolt.ptPLUSJul 18, 2025
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Founder Team
Yuriy_ConveyThis

Yuriy_ConveyThis

Jul 18, 2025

A: No, our plugin is designed for one language switcher per domain.
You can switch languages on every page on your domain, but not between domains.
However, you can choose a Tier that allows to add several domains, and you will be able to use custom settings for each domain individually.

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Q: Is it possible to swap domains?

Hi, I’m considering Tier 5. Can you tell me if it’s possible to remove and free up domains when the website is no longer needed please?

And, can we add the code to any site? Or just those like WordPress, etc?

Thank you.

f98fb7da55074c4b844795b7487744edPLUSEdited Jul 17, 2025
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Founder Team
Yuriy_ConveyThis

Yuriy_ConveyThis

Jul 18, 2025

A: Yes, you can remove the entire domain, and your limits will be reset.
You can also use our widget on any platform or CMS—just add a single line of code.

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Q: Where can i read your privacy policy?

This url is broken....
https://www.conveythis.com/legal/privacy-policy

uojosemanuelJul 16, 2025
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Founder Team
Alex_ConveyThis

Alex_ConveyThis

Jul 16, 2025

A: It should be there. Please check again.

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Q: IP Anonymization and GDPR Compliance

Hi Alex, jumping in here as we’re currently also evaluating ConveyThis for a client in the EU.

Just to double-check:
Are visitor IP addresses anonymized before being transferred to the US servers?
From a GDPR perspective, that would be a key point — since anonymized data wouldn’t be considered personal data anymore.

If not, is there an option to enable IP masking or anonymization before transmission?

Appreciate any clarification on this – thanks!

noxicJul 14, 2025
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Founder Team
Alex_ConveyThis

Alex_ConveyThis

Jul 15, 2025

A: These are great questions, noxic. We will review it with our legal and technical teams and get back to you.

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