Desklog Reviews

When it comes to Software as a Service (SaaS), support can make or break the experience, and Desklog nails it! From the moment I reached out for assistance, their team was quick, efficient, and incredibly helpful, especially when it came to integration.
One of my biggest concerns was assigning users to specific roles while ensuring a structured hierarchy—limiting subordinate users to only essential features, like logging work hours, taking breaks, and clocking in/out. Desklog’s support team guided me through the process seamlessly. They not only answered my questions but proactively helped me configure my settings to meet my exact needs. The clarity in their instructions made customization a breeze.
Through intuitive role-based permissions, I was able to set up a hierarchy where managers can create teams and invite users, while limiting basic users to desklog functionalities without unnecessary access. Desklog offers powerful admin flexibility, ensuring teams get the permissions they need without clutter or complexity.
Overall, I’m beyond satisfied with my purchase. Desklog doesn’t just provide a platform—it ensures that you have the support to tailor it perfectly to your needs. If you value fast, effective help and a truly customizable SaaS experience, look no further!
Highly recommended! 🚀

I was using the free version for months, then decided to finally purchase. It works perfectly and helps me keep track of time while building sites, content, etc. It's a must-have if you are in front of a computer for hours at a time. Create your projects and tasks. And go to the start-up widget. It's perfect.

Desklog is a great tool for monitoring team work, especially if you want to ensure that employees focus on the assigned tasks. I use it to check if people are working on designated projects, and optional screenshots help me analyze their activity and productivity. The automatic time tracking and detailed reports make it easier to oversee and improve team efficiency. I recommend it for anyone who wants to have full control over their team's work and manage tasks effectively.

While the application is generally user-friendly, there are significant concerns regarding its functionality. The primary issue involves the login times, which are not displayed even when employees are logged in. Additionally, the clock-in and clock-out feature lacks precision; despite setting the correct clock-out times, the application fails to register them accurately. This inconsistency could potentially affect employee time tracking and payroll processing, necessitating urgent attention to resolve these discrepancies.

I’m really disappointed with the support experience. As an AppSumo customer, it’s clear they don’t prioritize us. Despite scheduling a call this morning and waiting over 15 minutes, no one showed up. Initially, they were responsive via WhatsApp, but once they saw I subscribed through AppSumo, the communication completely stopped. They haven’t replied to any of my follow-up messages.

The platform itself also has several issues. The task management system lacks essential features. I tried inviting clients using the "client" role, but they didn’t receive any notifications or instructions on how to access Desklog. At this point, I have no idea how they’re supposed to track project progress.

Unfortunately, I can’t recommend this tool. Save your time and money.