Dukaan Questions

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Q: Adroid app is not working?

Previously Android app was there and now it was not showing in the App Store? it was discontinued or removed? Pl. update sir. What about IOS app? it will continue and this will also remove?

ishainfoPLUSApr 18, 2025
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Q: Is the multi vendor option enableable in the settings with Tier 3?

Maximiliano06PLUSApr 14, 2025
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Founder Team
Suumit_Rollout

Suumit_Rollout

Apr 16, 2025

A: No the Multi vendor Settings are available only in the Infinity and Enterprise Plans and needs to be enabled separately.

kindly check https://mydukaan.io/pricing for more details you can also reach out to us at support@mydukaan.io

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Q: volume pricing

can the system accommodate volume pricing per product?
The more units a customer adds to the cart means the pricing per unit would reduce

I have read several points that state it can be done however I cant seem to find the setting

Thanks Peter

c6885242ea6c4ad5b6ca1bc9bf582054Edited Apr 14, 2025
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Founder Team
Suumit_Rollout

Suumit_Rollout

Apr 16, 2025

A: At the moment, our system does not support volume-based pricing as a standard feature.

This type of functionality is typically reserved for our enterprise clients as part of a custom setup.
If you're interested in exploring enterprise options, https://mydukaan.page.link/enterprise.

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Q: Tier 3 Staff

Just to clarify:

In Tier 3 each website can have 10 admins/staffs?

DocyPLUSApr 14, 2025
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Founder Team
Suumit_Rollout

Suumit_Rollout

Apr 16, 2025

A: Yes

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Q: Analytics OFF

For two years, the analytics have not been operational, and this message has been displayed:

"Analytics is under maintenance, some stats might not be available. Please use Google Analytics plugin for analytics data."

Customer service keeps responding in the same way.

What can you tell us about this?

Analytics are fundamental in an e-commerce platform — you can't simply say "use Google Analytics" :-) !

danielerighi.itPLUSApr 12, 2025
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