ExpenseMonkey Questions

Showing 1 - 20 of 63 questions

Q: Can you divide an expense into different projects?

Or between you and a client. I sometimes have expenses that are split between my company and a client and that would speed things up.

mkrakowiakPLUSApr 2, 2025
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Founder Team
Jaroslav_ExpenseMonkey

Jaroslav_ExpenseMonkey

Apr 2, 2025

A: Hi - thanks for the question! This is something we do not support atm, but will add in a backlog!

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Q: Extract PDF from emailed download link?

Can you extract pdfs from emails that provide a link to download the invoice/receipt (no auth needed)? There are some cases like this, where the pdf is not directly attached to the email itself.

Misty60110Mar 21, 2025
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Founder Team
Jaroslav_ExpenseMonkey

Jaroslav_ExpenseMonkey

Mar 21, 2025

A: Hey, not planned yet, these receipts are often beyond password wall - but happy to have a look at examples you mentioned.

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Q: How Tier 1 works?

I am a solopreneur but I have team of temp employees. Due to budget, I wanted to take tier 1. I am the only approver. But, can others sign up to your tool with free account to initiate the expenses for me to approve/reject?

raysaranyaPLUSMar 19, 2025
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Founder Team
Jaroslav_ExpenseMonkey

Jaroslav_ExpenseMonkey

Mar 21, 2025

A: Great question! In ExpenseMonkey, if your team members need to submit expenses within your workspace (so you can approve or reject them, get them in reports, etc), they’ll need to be added as users under your plan – each one takes up a seat.

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Q: a single user could be installed into multiple devices?

matteo77PLUSMar 18, 2025
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Founder Team
Jaroslav_ExpenseMonkey

Jaroslav_ExpenseMonkey

Mar 19, 2025

A: A single user can access ExpenseMonkey from multiple devices. Your data stays synced in real-time, ensuring seamless tracking across your phone, tablet, and computer.

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Q: Premium Plan - can’t update email address?

Hello! Is it normal to not to be able to update email address on the premium plan via settings? The settings page seems to be read only besides ‘delete account’ (although I didn’t try that one lol).

Misty60110Mar 17, 2025
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Founder Team
Jaroslav_ExpenseMonkey

Jaroslav_ExpenseMonkey

Mar 19, 2025

A: Yes, this is intentional for security and compliance reasons. Imagine a team of four people - if one person changed the email, they could access company data from a non-compliant address. To update your email, please reach out to our support team.

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