I'm interested in purchasing this deal, but I've seen instances where previous AppSumo lifetime deals have had their terms or features changed after purchase—sometimes leaving LTD buyers with fewer benefits than new subscription customers.
Could AppSumo and the partner please clarify: What steps will you take to ensure that lifetime deal purchasers receive all the features and updates promised at the time of purchase, even if plan names or structures change in the future?
What protections are in place to prevent any retroactive changes that could reduce or restrict the benefits for LTD users compared to new subscribers?
Will you provide a public statement on the product page explaining how AppSumo enforces lifetime deal terms for both current and future SaaS deals?
I'm also not a newbie, but this is where we are with appsumo?
A: Hey, thanks for reaching out and for the question. This is an interesting question and one that I think can be approached in a couple of different ways. First, I'd encourage you to read reviews and comments as this covers a lot about who we are as a company, and how we like to do things. Integrity sits at the core of almost everything we do.
Secondly and perhaps most importantly, HeySummit has...
I see one of the line items in the table mentions 'Custom payment gateway', does this mean we can build an integration with our own payment gateway instead of Stripe & Paypal? We have customers in countries which aren't supported by those gateways and I want to ensure we'll be able to process payments from them.
Another question - since you are not the actual platform that hosts the Webinar session (video streaming), does that mean I can host a 'Webinar' on your platform but have it linked to a Zoom Meeting / Google Meet (i.e saving some of the expenses of Zoom Webinars extension) ?
Also I see you offer 'Live Chat' I suppose that is on top of the existing chat that platforms like Zoom / Google Meet are already providing? Are users just switching tabs / apps to use your chat? How does it work if someone joins from mobile?
A: Hey @antonolsh, thanks for reaching out and for the questions. I'll answer them one by one.
1. Regarding the custom payment gateway reference, this actually just refers to the fact that you can use your own Stripe and PayPal accounts as opposed to our own escrow style setup. It doesn't mean that you can roll your own or build your own integration into it.
Thanks for the detailed answer, can you expand on commenting and Q&A when it comes to mobile users? Do you have an evergreen webinar or recording where buyers could see the platform interface from viewer perspective?
My pleasure. In terms of mobile, we don't currently have a dedicated mobile app, though the web interface is mobile optimised. You can check out a couple of demo events over at https://demo.heysummit.com or https://bootcamp.heysummit.com. Hope this helps.
Q: CRM and Pabbly Webhook integration in Tier 2
Hi - i see you provide webhook integration with pabbly, albato, make etc. Are these available in Tier 2?
A: Hey @sallybloom, thanks for reaching out. API and webhook support is available on T5, and so I'm afraid it's not available on the T2 tier.
Do note also that this is a raw webhook output and not a direct and specific integration for Pabbly, Albalto, Make, etc - though certainly we do have customers who have used it for that purpose.
Q: Are you going to support Razorpay in 2 or 3 months for sure?
Hi, Heysummit won't be of much use for us without Razorpay. So I would like to get your confirmation before buying. Are you going to support Razorpay in 2 or 3 months for sure?
Yes, 100% RazorPay is on our roadmap to include. We can't provide exact timings at this stage, but I think it's reasonable that it will be included in the next two to three months. Obviously, if we can roll it out quicker than that, we will.
The team is currently focused on building out the beta of our new streaming studio, and so once we have the beta out for that, we can then...
Q: Google Meet Integration?
Could you add Google Meet integration as an option for live webinars and meetings?
Ben_HeySummit
Jul 16, 2025A: Hey, great suggestion. We've just added it to our list of suggested integrations to review.
Share HeySummit
Q: How Can I Trust You?
I'm interested in purchasing this deal, but I've seen instances where previous AppSumo lifetime deals have had their terms or features changed after purchase—sometimes leaving LTD buyers with fewer benefits than new subscription customers.
Could AppSumo and the partner please clarify:
What steps will you take to ensure that lifetime deal purchasers receive all the features and updates promised at the time of purchase, even if plan names or structures change in the future?
What protections are in place to prevent any retroactive changes that could reduce or restrict the benefits for LTD users compared to new subscribers?
Will you provide a public statement on the product page explaining how AppSumo enforces lifetime deal terms for both current and future SaaS deals?
I'm also not a newbie, but this is where we are with appsumo?
Ben_HeySummit
Jul 16, 2025A: Hey, thanks for reaching out and for the question. This is an interesting question and one that I think can be approached in a couple of different ways. First, I'd encourage you to read reviews and comments as this covers a lot about who we are as a company, and how we like to do things. Integrity sits at the core of almost everything we do.
Secondly and perhaps most importantly, HeySummit has...
Share HeySummit
Q: 'Custom payment gateway'
I see one of the line items in the table mentions 'Custom payment gateway', does this mean we can build an integration with our own payment gateway instead of Stripe & Paypal?
We have customers in countries which aren't supported by those gateways and I want to ensure we'll be able to process payments from them.
Another question - since you are not the actual platform that hosts the Webinar session (video streaming), does that mean I can host a 'Webinar' on your platform but have it linked to a Zoom Meeting / Google Meet (i.e saving some of the expenses of Zoom Webinars extension) ?
Also I see you offer 'Live Chat' I suppose that is on top of the existing chat that platforms like Zoom / Google Meet are already providing? Are users just switching tabs / apps to use your chat? How does it work if someone joins from mobile?
Ben_HeySummit
Jul 14, 2025A: Hey @antonolsh, thanks for reaching out and for the questions. I'll answer them one by one.
1. Regarding the custom payment gateway reference, this actually just refers to the fact that you can use your own Stripe and PayPal accounts as opposed to our own escrow style setup. It doesn't mean that you can roll your own or build your own integration into it.
Of course, we do have plans to roll...
Share HeySummit
Thanks for the detailed answer, can you expand on commenting and Q&A when it comes to mobile users? Do you have an evergreen webinar or recording where buyers could see the platform interface from viewer perspective?
My pleasure. In terms of mobile, we don't currently have a dedicated mobile app, though the web interface is mobile optimised. You can check out a couple of demo events over at https://demo.heysummit.com or https://bootcamp.heysummit.com. Hope this helps.
Q: CRM and Pabbly Webhook integration in Tier 2
Hi - i see you provide webhook integration with pabbly, albato, make etc. Are these available in Tier 2?
Ben_HeySummit
Jul 14, 2025A: Hey @sallybloom, thanks for reaching out. API and webhook support is available on T5, and so I'm afraid it's not available on the T2 tier.
Do note also that this is a raw webhook output and not a direct and specific integration for Pabbly, Albalto, Make, etc - though certainly we do have customers who have used it for that purpose.
Share HeySummit
Q: Are you going to support Razorpay in 2 or 3 months for sure?
Hi,
Heysummit won't be of much use for us without Razorpay. So I would like to get your confirmation before buying. Are you going to support Razorpay in 2 or 3 months for sure?
Thanks.
Ben_HeySummit
Jul 14, 2025A: Hi @salpro,
Yes, 100% RazorPay is on our roadmap to include. We can't provide exact timings at this stage, but I think it's reasonable that it will be included in the next two to three months. Obviously, if we can roll it out quicker than that, we will.
The team is currently focused on building out the beta of our new streaming studio, and so once we have the beta out for that, we can then...
Share HeySummit