Sorry for the confusion. The “Collect Contact Information” form is actually a brand-new feature, so it wasn’t included in any of AppSumo Plans & features list when you signed up. We’re in the process of updating the deal page and rolling the feature out to AppSumo users shortly.
So you dont answer, you just skip my question? being an actual customer, the irony of you selling a support system and gaslighting customers is amazing :)
Q: Can this work in a mobirise html common website?
A: Thanks for reaching out! You can add Kotae to any Mobirise-built (or other static HTML) website just as easily as you can to WordPress or Messenger.
Once you’ve trained and tested the chatbot, you have three simple options for sharing it and letting others interact with your chatbot:
1. Embed Code We provide a snippet that you can paste into the header of any page where you’d like Kotae to...
I've used AI training platforms that treat Google share links linked to docs and files like a website link and therefore the AI trains itself on whatever content the link attaches to. I've tried a Google share link linked to a Google doc with Kotae and it seems stuck since it's been 24 hours and it's still 'training' which i think is way too long for a 15-page Google doc. Is it that Kotae can't be trained with Google share links attached to docs and files?
I’ve replicated your scenario and confirmed that, although a publicly shared Google Doc link can sometimes be treated like a standard web page, underlying rendering can prevent our scraper from extracting the full text. In these cases, our system may misinterpret a partial scrape as completed and report the document as “Trained,” even though much of the...
I see on your website, one of the features is 'voice response'. I have 'voice input' but I don't think I've enabled 'voice response' as the bot doesn't respond audibly...that's neat! How do I enable this in my account?
A: Thank you for your question and for your interest in our voice response feature. Currently, voice responses are available exclusively on our subscription plans and are not included with the AppSumo lifetime deal.
If you’d like to enable voice responses, I’d be happy to assist you with selecting a subscription plan.
What are 'password-protected conversations' and exactly how do they work? Can a password be used as a 'unique identifier' to monitor credit usage for a coversation? I would surely be neat to have a way to track usage per conversation.
0e95199a5b6a48688ccc80b8a7470848PLUSEdited Jun 27, 2025
A: Hi there, Thanks for the question and suggestion!
Password-protected conversations add an extra layer of access control to your shared chatbot. When enabled, anyone who opens the chat must first enter a password you’ve defined. This ensures only authorized users can start a conversation with the chatbot.
This feature is designed for one-time access control, rather than tracking. Passwords...
Q: Collect contact information not included in tier 2 ?
Hello, I just bought your tier 2 to test the system, i get this when trying to check the collect contact information
"Contact collection is not available on the current plan.
Upgrade Plan"
I though all the features will be included
Nicha_Kotae
Jul 16, 2025A: Hi Roberto,
Sorry for the confusion. The “Collect Contact Information” form is actually a brand-new feature, so it wasn’t included in any of AppSumo Plans & features list when you signed up. We’re in the process of updating the deal page and rolling the feature out to AppSumo users shortly.
Thanks for your patience.
Share Kotae
So you dont answer, you just skip my question? being an actual customer, the irony of you selling a support system and gaslighting customers is amazing :)
Q: Can this work in a mobirise html common website?
You mention only facebook messenger and wordpress
Nicha_Kotae
Jul 15, 2025A: Thanks for reaching out! You can add Kotae to any Mobirise-built (or other static HTML) website just as easily as you can to WordPress or Messenger.
Once you’ve trained and tested the chatbot, you have three simple options for sharing it and letting others interact with your chatbot:
1. Embed Code
We provide a snippet that you can paste into the header of any page where you’d like Kotae to...
Share Kotae
Q: Can I train a Google doc share link?
I've used AI training platforms that treat Google share links linked to docs and files like a website link and therefore the AI trains itself on whatever content the link attaches to. I've tried a Google share link linked to a Google doc with Kotae and it seems stuck since it's been 24 hours and it's still 'training' which i think is way too long for a 15-page Google doc. Is it that Kotae can't be trained with Google share links attached to docs and files?
Nicha_Kotae
Jul 16, 2025A: Hello, and thank you for your question.
I’ve replicated your scenario and confirmed that, although a publicly shared Google Doc link can sometimes be treated like a standard web page, underlying rendering can prevent our scraper from extracting the full text. In these cases, our system may misinterpret a partial scrape as completed and report the document as “Trained,” even though much of the...
Share Kotae
Q: Voice response?
I see on your website, one of the features is 'voice response'. I have 'voice input' but I don't think I've enabled 'voice response' as the bot doesn't respond audibly...that's neat! How do I enable this in my account?
Nicha_Kotae
Jul 15, 2025A: Thank you for your question and for your interest in our voice response feature. Currently, voice responses are available exclusively on our subscription plans and are not included with the AppSumo lifetime deal.
If you’d like to enable voice responses, I’d be happy to assist you with selecting a subscription plan.
Share Kotae
Q: What are 'password-protected conversations'?
What are 'password-protected conversations' and exactly how do they work? Can a password be used as a 'unique identifier' to monitor credit usage for a coversation? I would surely be neat to have a way to track usage per conversation.
Nicha_Kotae
Jul 2, 2025A: Hi there,
Thanks for the question and suggestion!
Password-protected conversations add an extra layer of access control to your shared chatbot. When enabled, anyone who opens the chat must first enter a password you’ve defined. This ensures only authorized users can start a conversation with the chatbot.
This feature is designed for one-time access control, rather than tracking. Passwords...
Share Kotae