Locker Password Manager Reviews

The support is very poor. I tried to contact them via live chat, but no one replied to me. Even on the live chat, it states that they usually reply within a few minutes. Next, I attempted to contact them through the contact form, but it showed me an error. It might be a bug that's causing this issue. Then, I tried to reach out via email support, but even after 48 hours, I did not receive any reply. They may have a large number of inquiries, which could explain why I haven’t heard back, but overall, their customer support is very disappointing.

It seems that their product could be useful, but because of the poor support, I don’t think it will work for me. If they don’t care about their clients, then it isn’t worth it. I hope they fix these issues, so I might consider buying from them again in the future. However, this time, they are losing me as a customer.

Very poor product. No one is online when I try to sign up. First, it does not allow me to add a password; it always pops up some kind of error. Then, I tried using another browser, Safari, and it shows that I have already signed up, but I am unable to activate my license key. This has been a waste of money, and no one is replying or trying to fix it. It has been more than 18 hours since my purchase. It seems like all the reviews here are paid and fake.

Love the product! It works just as advertised. I love the fact that it's zero-knowledge and I am the only person who has access to my passwords. It also has an export function so I can regularly make backups just in case they ever run into issues (just for my own peace of mind). I ran into some issues where Locker.io doesn't work on my Android phone, but the team has been super responsive and is addressing the issues.

I almost never leave reviews. But this surpasses expectations so significantly that I feel obligated to leave a review as a matter of social contract.

It's unlikely there will be another LTD as promising as this in the foreseeable future in my opinion, for the case of password and secrets management for teams.

Take a look at their company, in case this was overlooked: https://cystack.net

They specialise in security and have loads of massive clients/partners, worldwide recognisable brands, both domestic and international - including banks. Their core speciality is security and massive enterprises trust them.

They also operate a bug bounty platform, where companies can set up programs to collaborate with whitehat hackers/pentesters: https://whitehub.net

Also includes forwarding emails comparable to Simplelogin (though currently can only forward to your primary address, not multiple recipients like 'mailboxes' in Simplelogin).

It's not hyped up. It's a rock solid product, made by a trusted and experienced security company.

I foresee this being a workhorse foundation level tool that will be part of my team workflow for years to come and a well deserving alternative to 1password. Roadmap and changelog are nicely active also.

Excited to implement their secrets manager also, as I've been looking for a nice solution for that and so far looks perfect.

Their support is fantastic also, very fast responses that fully address the inquiry - including replies after regular business hours in their timezone and on the weekend. It's clear that they are listening to the community requests also, which is great.

I asked about importing via 1Password and what to expect in terms of how the data will be handled for unsupported item types as well as having multiple vaults. I asked because you don't want to realise later that some obscure important data is missing (I have 2.5k+ items). They did a fresh test on the latest version and gave precise information on what to expect. Including information about other edge cases that I had not considered. Essentially, the import covers all important cases, including item types that are not currently supported, they won't just be dropped but imported in a more generic way.

This is a marketplace deal FYI, so it can disappear without any notice or countdown (unlike select deals). So just a heads up if you're thinking about it.

I love that it is open source also.

I would really regret if I had missed this deal.

I can really recommend Locker! It's really working smooth, import is working well, support was acting fast to get all my data imported from another password manager and yes one of the recent Deals on AppSumo. You can also save payment methods and Notices. I recommend to try the Deal, really worth it!