Hi, this may be an unusual question for your product. I want to know if your product can support uploading of other file formats for example Microsoft Word documents or PDFs etc?
If it's only photos and videos, is there a maximum length to the video? Or is there a maximum file size to the video?
We need to give a QR code to a customer for each event. And we need to print it and hang it in the venue. And it's a long process. Is there a practical way to do this?
When we purchase the second Tier 2; does that come with a domain for each event? So example if we have 5 events going , do we get a custom domain for each that live ?
Every event created comes with its own unique QR code and link.
However, we don’t currently have an option that will allow you to connect custom domain, although that is on our “to-do” list and will be rolled out soon.
We currently have a Whitelabel option on our roadmap. This feature will allow users to remove all Memogram branding and connect custom domain. Should be released within 60 days, after proper testing and debugging.
For embed, do you mean embedding the QR code on your website? If yes, the feature request will be relayed to our Technical team, to be added on the “to-do” list.
Q: Are other file formats supported?
Hi, this may be an unusual question for your product. I want to know if your product can support uploading of other file formats for example Microsoft Word documents or PDFs etc?
If it's only photos and videos, is there a maximum length to the video? Or is there a maximum file size to the video?
Thank you.
KelechiMmonu
Edited Jun 30, 2025A: Hello,
We only allow media file uploads (photos and videos), not document files.
We don’t have a max file size. However, upload speed depends on the file size.
For instance, Uploading a video of 500mb will take longer time than uploading a 90mb video.
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Q: QR code
We need to give a QR code to a customer for each event. And we need to print it and hang it in the venue. And it's a long process. Is there a practical way to do this?
KelechiMmonu
Jun 30, 2025A: Hello,
Each event is unique, and has its own QR code.
Events can be setup in less than 2 minutes on Memogram - it’s a very short, simple and seamless process.
Your customers will want their event page to be unique, with personalized details (background image, color etc)…so it’s very practical.
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Q: Turkish language
Can you add turkish language
KelechiMmonu
Jun 30, 2025A: Hello,
If you mean adding Turkish Language for Language Translate, then yes we’ll include that.
Please look out for that update within the week.
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Q: Web domains
When we purchase the second Tier 2; does that come with a domain for each event? So example if we have 5 events going , do we get a custom domain for each that live ?
KelechiMmonu
Jun 30, 2025A: Hello,
Every event created comes with its own unique QR code and link.
However, we don’t currently have an option that will allow you to connect custom domain, although that is on our “to-do” list and will be rolled out soon.
Share Memogram
Q: Powered by: Memogram
Hi, Do we have the ability to remove your "Powered by: Memogram" branding? Also any plans to allow for embed on our own websites?
KelechiMmonu
Edited Jun 29, 2025A: Hello,
We currently have a Whitelabel option on our roadmap. This feature will allow users to remove all Memogram branding and connect custom domain. Should be released within 60 days, after proper testing and debugging.
For embed, do you mean embedding the QR code on your website?
If yes, the feature request will be relayed to our Technical team, to be added on the “to-do” list.
Share Memogram