MyMemo Questions

Showing 1 - 20 of 391 questions

Q: Hello MyMemo šŸ‘‹šŸ»

Couple quick questions!
- Is tier 3 the same as the Ultra in the website? Asking because I the website I see ChatGPT-4o shows available in chat with the Ultra, is this the case for Tier 3 license?

- Does the Chrome extension work in Brave browser?

Thanks for your time!

FreakyTJMay 16, 2025
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Founder Team
leo912

leo912

May 16, 2025

A: Yes!

And whether the Chrome extension works in the Brave browser depends on how compatible Brave is with Chrome extensions. We haven’t done any specific optimization for Brave. As far as I know, some users can use it, while others cannot. Factors like whether you're using Windows or macOS, as well as browser version, can also affect it. But ultimately, it mainly depends on Brave’s...

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Q: while uploading a simple pdf data sheet and asking to analyse, got the below error message.

Analysis timed out, possibly due to excessive information or too many images. Please reduce the number of pages and image content, then try again.
The file size is merely 309kb and does not have many images. I have tier 2 plan.
2) how can I integrate my zoho workdrive content for team learning
3) how can I approach your support team?
4) where can I find tutorial videos/content?

100007806602978570144PLUSMay 15, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

May 16, 2025

A: Hi, could you send the pdf file to support@mymemo.ai, please? We will look at the problem. It should work.

What do you mean zoho workdrive content? it is another product? For mymemo, you could build a team workspace and invite your team members as adm, editor or viewer. And you could also share collection or individual memo to your team.

You could email support@mymemo.ai, and welcome to...

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Q: Clarification is still needed for future updates on Tier 3

The terms of the deal say all Tiers will only receive updates on the Pro Plan level.

Is this true, because if so, that means Tier 3 will not be treated as the Unlimited Plan on your website.

Missed follow-up question clarification:
https://appsumo.com/s/1wfjke9/

Under Plans & features, Deal terms & conditions, it says "All future Pro Plan updates". That is what I am referring to.

Lady_DMay 6, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

May 6, 2025

A: Tier 3 is treated as the Unlimited Plan

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Q: NotebookLM

Hi, I recently learned about a new Google tool that does the same thing. NotebookLM. And I am ready to purchase 3 licenses for your product, but I began to worry whether you would be able to compete with it, and therefore how stable you would be in the future. Is it possible that your interest in this topic will decrease and gradually your product will begin to fade?

Primos80452Apr 30, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

May 1, 2025

A: Hi, NotebookLM is not a new product. If you have tried both pieces of software, you’ll understand they are completely different—from UX to overall vision.
If you want to be professional and focus on academics, please try NotebookLM.
If you want to ease your daily memory burden and enjoy life more, give MyMemo a try. MyMemo is designed to accompany you throughout your whole life.

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Q: About updates and cons

This user here had several cons noted:
https://appsumo.com/products/mymemo/reviews/useless-for-organizing-326801/

They are important to me, and I would like to know if they are fixed and improved. If yes, it is worth buying and trying; if not, it is useless to buy as "my own memo" is still working and filtering information.
Thank you for your answer in advance.

YHBPLUSApr 27, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Edited May 1, 2025

A: Dear,

Thanks so much for your question. Here is the detail.

Just to share a little about our original design philosophy:
MyMemo was created with the vision that you shouldn’t need to organize anything at all—not even automatically. We wanted to help you skip the entire organizing step and simply rely on AI to bring back what you need, when you need it. That’s why some features that might feel...

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