OneDeck Questions

Showing 1 - 20 of 27 questions

Q: Is the Data saved securely?

"I would like to know what type of encryption or technology you use to secure the data. Is the data encrypted at rest and in transit?"

luisgMay 16, 2025
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Founder Team
Koren_OneDeck

Koren_OneDeck

May 17, 2025

A: Thanks for the great question!

We take data security very seriously and apply standard industry practices to protect your information. All data is encrypted in transit using TLS (Transport Layer Security) and encrypted at rest on our secure cloud infrastructure. We also have firewalls and additional protection measures in place to safeguard against unauthorized access and attacks.

We’re...

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Q: Can I track time and bill my clients accordingly?

0c712a4cd0184cc29088db224f395f7cMay 16, 2025
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Founder Team
Koren_OneDeck

Koren_OneDeck

May 16, 2025

A: Yes, you can!
OneDeck has a built-in Timer Field to track time directly on tasks or projects. You can link the timer to the relevant budget item, and the calculated amount will appear automatically in the Budget Field. From there, it’s easy to generate invoices and billing records using the Document Builder. Simple and accurate!
Learn about the Timer Field:...

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Q: Manage Access for Freelancers?

Is there a limit to the number of permission roles I can create? I’m working with different freelancers and need to share different boards with each of them. Also, is it possible to let them see only the records related to them within the same project board?

ITTiMay 15, 2025
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Founder Team
Koren_OneDeck

Koren_OneDeck

May 15, 2025

A: Yes, you can create as many permission roles as needed to manage access for your team and freelancers. OneDeck also lets you control exactly what each user can see and do on shared boards.

Regarding your second question, you can set related record permissions so freelancers only see records assigned to them within the same project board. This keeps everyone focused on their tasks without...

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Q: Manage Multiple Languages and Currencies?

Do you support running the platform in multiple languages and handling different currencies for billing? For example, if I have some clients who pay in USD and others who pay in EUR, can I manage this easily in the system?

ITTiMay 15, 2025
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Founder Team
Koren_OneDeck

Koren_OneDeck

May 15, 2025

A: Yes, OneDeck fully supports both! You can easily switch the platform’s language through your settings. Here’s how: https://www.onedeck.com/support/account-and-settings/how-to-translate-language.

For currencies, you can manage multiple currencies directly in your financial documents and budget settings. You can also set custom exchange rates against your main currency, making it simple to work...

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Q: Pabbly Integration + Lead Capture Forms Capabilities

Hi,

Any chance you have integration with Pabbly planned as a near-future release? I'm in the app on a free/dummy account, and I'm not finding any lead capture form builder for my website intake page - meaning I'd have to use a separate form builder (which I don't totally mind if I could use Pabbly).

AubreyMcShanMay 14, 2025
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Founder Team
Koren_OneDeck

Koren_OneDeck

May 14, 2025

A: Thanks for checking out OneDeck!

We don’t have a direct Pabbly integration yet, but you can easily connect OneDeck using Make or Zapier — we recommend Make for its flexibility and cost-effectiveness.

As for lead capture forms, the form builder is coming very soon as part of our new Share Studio. You’ll be able to create beautiful, branded forms and share them directly without relying on...

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