Hello, I've been trying to process a 20-minute segment of a video to get clips now for almost a day. I attempted a couple of times, and it gave me a failure message, so I tried again just to discover later that these requests have just stayed in the status of processing under my recent projects tab. I have tried to delete them but can't. Now I have 3 items (same video) processing, can't delete them and 1 has been processing for almost 10 hours now. Clearly, it's not going to work. I wish I could just delete or archive them, so they don't cutter up my dashboard. Also, an explanation or a fix would be nice because it should be working.
Q: Ability to slip the start/end points beyond the clip
I've paid up and am using reap at the moment. Can you tell me a little bit about the improvements you're planning for the editor window? I'm finding that start (and particularly end) points of clips are not brilliant. It'll cut off half way through the word after the transcript end. Or it will pick up a sentence at a pause when the first word was missed and is needed. I'd be looking for the ability to slide the in and out points to adjust manually, even if that means starting a clip earlier than the point reap thinks it should begin and ending at a later point than reap gave me. As things stand at the moment, I can only make a reap clip shorter by starting later or finishing earlier within the clip it has selected. Perhaps include a 5 second buffer at either end of the reap render to allow this flexibility.
A: Thank you for your feedback and for highlighting this issue. We have recently upgraded our pipeline with a fine-tuned AI model, and in our internal testing, the results have been optimal. However, there may still be occasional cases like the one you described. It would be very helpful if you could reach out to us via in-app chat support or email at hello@reap.video so we can look into your...
A: Yes, to some extent this is still possible, but it can be a bit tricky at the moment. However, with our new video editor releasing in about two weeks, you’ll have a dedicated panel specifically for editing and adjusting captions, making it much easier to correct any timeframes that the AI gets wrong.
Q: Long Processing and Cannot Delete or Archive
Hello, I've been trying to process a 20-minute segment of a video to get clips now for almost a day. I attempted a couple of times, and it gave me a failure message, so I tried again just to discover later that these requests have just stayed in the status of processing under my recent projects tab. I have tried to delete them but can't. Now I have 3 items (same video) processing, can't delete them and 1 has been processing for almost 10 hours now. Clearly, it's not going to work. I wish I could just delete or archive them, so they don't cutter up my dashboard. Also, an explanation or a fix would be nice because it should be working.
Share reap
Q: I can't add b-rolls!
Hi,
How can we add b-rolls?
Thanks
Share reap
Q: Comeback
I forgot to check out. Any plan to comeback to appsimo?
Usama_reap
Jun 5, 2025A: Apologies this was the only time we had on store. We will soon try to come back to store. If it happens we will let you know.
Feel free to explore our subscription plans and reach out to us on in-app chat support of hello@reap.video we can assist you with some discount.
Share reap
Verified purchaser
Yep hope you come back so i can upgrade from teir 3 to teir 4
Yeah, do let us know ahead and come back soon.
Q: Ability to slip the start/end points beyond the clip
I've paid up and am using reap at the moment. Can you tell me a little bit about the improvements you're planning for the editor window? I'm finding that start (and particularly end) points of clips are not brilliant. It'll cut off half way through the word after the transcript end. Or it will pick up a sentence at a pause when the first word was missed and is needed. I'd be looking for the ability to slide the in and out points to adjust manually, even if that means starting a clip earlier than the point reap thinks it should begin and ending at a later point than reap gave me. As things stand at the moment, I can only make a reap clip shorter by starting later or finishing earlier within the clip it has selected. Perhaps include a 5 second buffer at either end of the reap render to allow this flexibility.
Usama_reap
Jun 4, 2025A: Thank you for your feedback and for highlighting this issue. We have recently upgraded our pipeline with a fine-tuned AI model, and in our internal testing, the results have been optimal. However, there may still be occasional cases like the one you described. It would be very helpful if you could reach out to us via in-app chat support or email at hello@reap.video so we can look into your...
Share reap
Q: Edit Timeframes
Will there be a possibility to edit time frames for some words that are timeframed wrongly by AI?
Usama_reap
Jun 4, 2025A: Yes, to some extent this is still possible, but it can be a bit tricky at the moment. However, with our new video editor releasing in about two weeks, you’ll have a dedicated panel specifically for editing and adjusting captions, making it much easier to correct any timeframes that the AI gets wrong.
Share reap