RobinReach Questions

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Q: Integrations with WordPress e-commerce on WooCommerce

Hi all,

I was interesting in understanding the integration with my website with an e-commerce based on WooCommerce: when the integration will be live? What will be the integration do for the products on the website?
I'm unsure to have understood the difference between RSS feed and blog integration into website.
Last thing: Tier 1 will be missing only Twitter/X? And about the future integration of Google Business/Instagram and the laast you mentione(sorry i forgot about it)?

Last but not least, about video integration for YouTube, TikTok and Instagram (maybe also for other social media), would it be possible not only to edit but to create video into the platform?

Many thanks,

kind Regards

mario.garsiPLUSApr 3, 2025
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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Apr 3, 2025

A: Hello There,

1- WooCommerce Integration It's already live! Whenever you create or update a product on your WooCommerce store, RobinReach will automatically fetch the title, description, and image, then generate a ready-to-publish post using your brand details.

2- RSS Feed vs. Blog Integration RSS feeds are generic and work with any RSS source, while our WordPress blog integration is...

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Q: social media sites

Is the first level sufficient to start with and does it cover all social media sites?

MedBkApr 3, 2025
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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Apr 3, 2025

A: Hello,
The first tier supports all social media platforms except Twitter. If you need Twitter integration, you'll need the second tier, which includes full support for Twitter as well.

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Q: Instagram post Issues

Good day,

I have contacted your support team multiple times in regard to Instagram videos and regular posts not working. When will this be fixed, please?

I connected my Instagram and Facebook accounts, but TikTok appears to be connected even though it is not. I didn't want to post these issues here, but I have been waiting for about 2 weeks now for a fix.

Cheers,

d8c39063cb734cf88930b46ac4894e8dEdited Mar 31, 2025
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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Mar 31, 2025

A: Hello THere,
We sincerely apologize for the ongoing issues and appreciate your patience.

Instagram Video & Regular Post Issues
We’re actively working on resolving these. The video posting issue stems from an API error when uploading longer videos. Additionally, we’ve improved failure tracking for Instagram text posts to provide clearer insights.

TikTok Appearing as Connected
This appears to...

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Q: Is there an API available?

I do a lot of automations for socials and this would actually be SUPER useful if its possible.

JakeVanPLUSMar 31, 2025
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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Mar 31, 2025

A: Hello There,

We’ve received multiple requests for an API and are currently discussing offering one.
While it’s not available yet, we’d love to hear more about your use case what kind of automation are you looking to build?

Thank you!

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Q: Make.com or Webhooks

Will you all have a Make.com or webhook integration before the refund period expires?

JordachePLUSMar 31, 2025
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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Mar 31, 2025

A: Hello There,
We’re actively working on expanding our integrations, including webhooks and potential Make.com support.
However, we can’t guarantee they’ll be available before the refund period expires.

That said, I’d love to understand your specific use case!
Are you looking to automate certain workflows?
Let us know, and we’ll keep you updated on our progress.

Thank you!

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