SellerPic Questions

Showing 1 - 20 of 207 questions

Q: SUPER DUPER IMPORTANT 16:9 aspect ratio

guys, i love your platform, i really do, but for the life of me lol i don't understand why u don't have 16:9 format on instruct edit. Can you please , please, im begging lol please add 16:9 format. I use 16:9 format for everything, its the one feature u don't have that all my other platforms i bought have. Any if it already is on the roadmap, do you know when it will be available.

If you can just do that one solid, it would make life easier so i don't have to use artistly's image expander.

asrivardePLUSJun 23, 2025
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Q: Does SellerPic support AI model training ? Can we add a custom model (human or object) ?

attirailwebPLUSEdited Jun 22, 2025
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Founder Team
Ivan_SellerPic

Ivan_SellerPic

Jun 23, 2025

A: We do not currently support the model training feature, but we have this capability. We have not released it because we are unsure whether it truly meets the market's needs, as the models trained can only be used for the text-to-image feature, and the results may not be perfect one hundred percent of the time. Moreover, the training requires users to input multiple photos from different angles...

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Q: Change Garment Colors?

We have garments, and we took real photos of model wearing those garments. Now we have a few new colors. Can we use your software on Tier 1 to change the colors of shirts, pants, skirts and dresses, yet preserve shading and texture?
Thank you.
-M

widawerPLUSJun 19, 2025
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Founder Team
Ivan_SellerPic

Ivan_SellerPic

Jun 20, 2025

A: Of course, you can use the Color Changer feature of our product to do that.

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Q: Failed process still charges

So I have a little frustration when we are working with this tool and it fails to process it still charges the account. What can we do to remedy this?

18b33cdf9bf140a5885fe2c070c22956PLUSJun 18, 2025
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Founder Team
Ivan_SellerPic

Ivan_SellerPic

Jun 19, 2025

A: Please be assured that if the task fails, Credits will be refunded, there may be a slight delay.

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Q: AI models for LipSync?

I tried many AI models for generating the perfect Lip-Sync video and found the best one is HeyGen Avatar IV in terms of many aspects. It provides features like perfectly displayed text on the product, Orientation of the video (landscape or portrait), uploads MP3, video prompts, 1080p resolution, and is also great with hands. Have you tried the HeyGen Avatar IV model?

ShareezJun 18, 2025
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Founder Team
Ivan_SellerPic

Ivan_SellerPic

Jun 20, 2025

A: Yes, our team is also evaluating their technical solutions.

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