4.4
Taco ratings
Customers appreciate SMS-iT CRM - Plus Exclusive for its robust lead generation capabilities across SMS, email, and social media, seamless integration, and efficient contact management. Some minor drawbacks include a clunky user interface and occasional bugs, but they are overshadowed by the platform's continuous improvement. With an impressive 4.5 overall rating and 153 reviews, it's a solid buy, especially with the 60-day money-back guarantee. Give it a try and experience the benefits firsthand!
AI-powered summary of customer reviews
Verified purchaser
UNILATER CHANGE OF INITIAL TERMS
was supposed to be a lifetime deal with the features described, and now they charge 3.99$ per month to be able to use them. I can change review once this gets fixed and sorted. Also @appsumo needs to be aware of these change from terms.
Henry_SMSiT
May 16, 2025Hi there,
We completely understand your concern, and we truly appreciate your support as a Lifetime Deal customer.
Please know that your LTD is still fully honored — we’ve made no changes to the core platform access you purchased. The $3.99/month fee only applies to active phone numbers used for Text, Voice, and Fax. This is not a feature charge — it’s a direct response to new FCC compliance...
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Verified purchaser
Not a happy customer
We have a technical issue where one party cannot hear another. Our equipment works with all other voip services. We scheduled and confirmed a meeting for support. The agent never showed up. Now today I wanted to schedule again but we are being told we have to agree to an additional charge of $3.99 per month per number. And unless I do that I cannot get to the place to schedule another meeting. Why would I agree to any additional charges when you cannot make what I have work or show up to agreed upon meetings?
Henry_SMSiT
Edited May 14, 2025Thank you for your feedback, and we sincerely apologize for the frustration you've experienced.
First, we're sorry to hear about the missed meeting and the technical issue you've encountered. This is not the level of service we strive to deliver, and we take it seriously. We’ve flagged this with our support team for immediate follow-up to help resolve your call audio issue.
Please know that...
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Verified purchaser
Poorly Optimized
The most frustrating thing is that I cannot properly add a contact in the CRM. It won't save the contact info. Contacting customer support is a pain in the neck.
Henry_SMSiT
Edited May 1, 2025Thank you for sharing your feedback — and we sincerely apologize for any frustration you've experienced. 🙏
We want you to have the best possible experience with SMS-iT, and your input helps us improve every day. 🌟
We’re happy to share a few important updates that directly address your concerns:
✅ Contact Management:
The system already includes a robust contact upload feature. Simply click on...
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Verified purchaser
Activation Failure
I tried to Activate this deal and it gives me a server error. Not activated and not working...
SMSiT_DevTeam
Dec 27, 2024I apologize for the activation issues you've encountered. We take these technical problems seriously and would like to help resolve this immediately. Could you please:
1. Contact our support team at support@smsit.ai
2. Include your account details and a screenshot of the error message if possible
3. Let us know when the error occurred
Our technical team will investigate the server error and...
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Verified purchaser
SMS-iT: A Game-Changer for Political Campaigns
If you’re managing a political campaign, SMS-iT is the must-have tool to elevate your outreach strategy. With its self-service platform and SIM card-powered MMS, SMS, and RCS messaging, SMS-iT allows you to engage voters like never before. The ability to send rich media content via MMS and RCS helps you deliver compelling messages that truly connect with your audience, while traditional SMS ensures accessibility for all voters.
What stands out is its ease of use and flexibility for creating targeted messaging campaigns. Whether you’re sending reminders for town hall meetings, polling voters, or sharing personalized calls to action, SMS-iT’s automation tools make it seamless. The platform also supports real-time analytics, allowing you to optimize engagement and monitor campaign performance. Compared to other messaging platforms, SMS-iT gives you the perfect balance of power, affordability, and accessibility.
The added bonus? The SIM card integration ensures you can maintain control over your local campaigns without breaking the bank. If you’re running a political campaign and need a robust, scalable communication tool, SMS-iT is the ultimate AppSumo find. Five tacos!
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