1. This plan allows a maximum of 10 users. If I want to add more users, say 15, can I stack the licenses? 2. Given that this isn't a multi-tenant setup, we would need to purchase multiple licenses for each account, correct?
How many emails or sms numbers can we connect to the same brand or license? Our company has multiple locations having different emails and phone numbers.
Q: Can AppSumo Plan 2 Be Used on Separate Domains with Different Agents?
Does the AppSumo Plan 2 license allow me to deploy Support Board on more than one domain, each with its own agent/chatbot, under the same license? Or would I need to purchase a separate license for each domain?
Additionally, if some of these domains belong to different projects but are managed under the same company, would that still require multiple licenses?
I’d appreciate your clarification on this so I can choose the most appropriate plan for our needs.
By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
Q: Need more that 10 users
1. This plan allows a maximum of 10 users. If I want to add more users, say 15, can I stack the licenses? 2. Given that this isn't a multi-tenant setup, we would need to purchase multiple licenses for each account, correct?
Schiocco
May 18, 2025A: Hi
1. Yes you can do that
2. I'm not not sure to understand but you can stack multiple appsumo codes on the same account
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Q: Email and Phone Number Limits
How many emails or sms numbers can we connect to the same brand or license? Our company has multiple locations having different emails and phone numbers.
Schiocco
May 17, 2025A: You can connect unlimited phone numbers. Regards
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Q: Can we buy more messages after we use up 200,000 per month ,, and what will be the cost?
Do you have higher plan ,,about 4 codes that gives like 1,000,000 messages per month
Schiocco
May 16, 2025A: Hi you will have to subscribe from Support Board for that. There are no AppSumo deals for that.
Regards
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Q: Can AppSumo Plan 2 Be Used on Separate Domains with Different Agents?
Does the AppSumo Plan 2 license allow me to deploy Support Board on more than one domain, each with its own agent/chatbot, under the same license? Or would I need to purchase a separate license for each domain?
Additionally, if some of these domains belong to different projects but are managed under the same company, would that still require multiple licenses?
I’d appreciate your clarification on this so I can choose the most appropriate plan for our needs.
Best regards,
Schiocco
May 15, 2025A: Hello!
By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
You...
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Q: send messages via make or other?
I wonder if it is possible to send messages via make or other to a client's Support Board API to Whatsap?
Schiocco
May 11, 2025A: Hi yes you can use our APIs, check https://board.support/docs/api/web
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