Switchy Questions

Showing 1 - 20 of 668 questions

Q: Are there any tutorials on how to get started? I see the help section I prefer video

steveshoemaker722Mar 18, 2025
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Founder Team
Jeff_S

Jeff_S

Mar 26, 2025

A: Hello, we offer a help center on help.switchy.io! ๐Ÿ˜Š

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Q: I love switchy

I've been tinkering around with Smartpage and I like the templates but how do I get rid of the switcy logo on the bottom?

vgoproductsPLUSMar 17, 2025
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Founder Team
Jeff_S

Jeff_S

Mar 26, 2025

A: Hello, you can disable it from two codes, you just have to clicks on the logo! :)

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Q: About limits

If you reach the limit, will the links continue to redirect to the destination URL (without tracking)? Or will the links actually stop working? Thank you!

giovcerriFeb 26, 2025
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Founder Team
Jeff_S

Jeff_S

Mar 26, 2025

A: Hello Giovcerri, tracking will stop, but links will continue to work!

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Q: Excuse my ignorence but the plans are based on nmber of codes. What is a code? why three codes not one code etc?

108861085115223955996Feb 21, 2025
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Founder Team
Jeff_S

Jeff_S

Feb 22, 2025

A: Actually based on the number of codes your purchases, you have access to more features, clicks, domains, etc ๐Ÿ˜Š

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Q: Custom QR-Codes not working

Did not get a response from support for the following question, so I am posting it here, in hope that it may lead to a response:

I just tried creating (and editing) a custom QR code for a link I want to use on a business card.
I saved the design as a template and downloaded the QR code, but unfortunately it does not work. No Link embedded in the Code. The code looks cool with colors and logo embedded, but when I try to scan it, nothing happens.
The QR functionality only seems to work with the standard auto-generated QR codes.

How can I get the edited QR Code to work properly?
Thanks

khersPLUSFeb 18, 2025
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Founder Team
Jeff_S

Jeff_S

Feb 20, 2025

A: Hello @Khers, sorry for the late reply - actually, we checked your QR code, it's because of the image that you imported on the center which is too big and create conflict with the QR code color too! ๐Ÿ˜Š

When you import your own logo or image, as mentioned in the QR code popup: "๐Ÿ’ก Always scan your QR code with your phone before printing it to check its readability."

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