Tiny Talk Questions

Showing 1 - 20 of 257 questions

Q: Tracking codes

I was reading the reviews and saw that you add many additional tracking codes to the widget. This would mean we'd (in Europe) would need to ask visitors permission to track these cookies, disabling them if they say no, and update privacy policies. 1. Is it GDPR compliant? 2. can we just disable all the tracking codes from the get-go to save us the headache?
Additionally as an organisation we tell our users that we care about privacy and only cookies and codes when necessary for functionality, so not being able to disable would mean not being able to use the product.
Thanks!

internal1PLUSEdited May 28, 2025
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Q: ChatGPT 4.0 in first two tiers

Is it not possible to bring our own keys for GPT4.0 in the first two tiers? If not, why not? (considering its our own key)

internal1PLUSMay 28, 2025
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Q: Bump: How will I get a notification when human agent support are requested?

You responded: At the moment there isn't any notification for support requests.

Email notification is essential. I bought BotSheets on here, but I prefer your software.
But BotSheets delivers the Email notification perfectly.

I have tested your software all day today and it's fantastic.

Email notification should be #1 on your Road Map. If a lead comes through we need to know? Also an email needs to be sent as soon as a chat session ends with all the data.

Less urgent but important is more flexible controls for where the chat widget appears, and Wordpress integration when you can but the widget script is fine for now.

For me, before I do a review I should point out I think you are 5 stars except for Email notification which makes it 4 stars.

Craig_FoxieWebDesignPLUSMay 25, 2025
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Founder Team
tinytalk

tinytalk

May 25, 2025

A: Hello Craig,

Thank you for your compliments, glad to hear you like our product! ❤️

Email notifications is certainly on our backlog and we want to deliver it, but believe me there is loads of features we've on our backlog or in development. We want to deliver them on but we have to prioritize them, can't do everything at the same time, and we're a small team. So we have to pick what we do...

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Q: Any future plans to add MS Teams integration?

ecksfilterPLUSEdited May 24, 2025
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Founder Team
tinytalk

tinytalk

May 25, 2025

A: Hello,

Thank you for reaching out.
No plans to support MS Teams at the moment. If there is enough demand we can consider, but MS is heavily leaning on their Copilot integration across MS products, we doing anything there doesn't make immediate sense.

Hope this helps.

All the best,
Oscar

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Q: Custom Domains ?

I bought tier 7 and it says Custom Domains feature is not available on your current plan?

Craig_FoxieWebDesignPLUSMay 24, 2025
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Founder Team
tinytalk

tinytalk

May 24, 2025

A: Hello Craig,

Thank you for reaching out.

Would you be kind enough to send us an email at support@tinytalk.ai using the email you created your account with and we'd be happy to take a closer look. We offer 1 custom domain allowance for Tier 7 accounts, so if you haven't used it already, you should be able to connect one of your chatbots to a custom domain.

Looking forward to your email.

All...

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