What does an AI credit give you specifically? And since they are lifetime credits, what happens when you run out? What is the cost for more? And what are the OpenAPI calls for and how do we use them? Thanks
When a new user joins WorkZappy, they receive 50 Personal AI credits, which are exclusively available for their individual use.
In addition to personal credits, teams benefit from Team AI credits, which are shared among all team members. For instance, with Tier 2, your team (up to 15 users) collectively receives 5,000 Team AI credits. Anyone on your team can utilize these...
Thank you @Ryan. 1. From 1 being the easiest to 10 being the complex, how easy is for a team to use it. 2. Some pain points of project management apps is the time consuming they can be... Instead of actually working on the business. What's your approach? 3. How much we do with those assigned credits? How's calculate? I mean, are we going to need to purchase all the time them to make it useful? .
Hi AdminTeamATL, 1. We’d rate WorkZappy around a 2–3. It’s designed to be intuitive, most users are able to navigate and start right away, a detailed guide is at https://guide.workzappy.com/ 2. Our approach is to offer templates, automation, and AI. This way, you and your team spend less time managing, and more time executing. 3. With typical usage, the included AI credits last well over a year.
Q: Possible to send WhatsApp and Emails in the Automation ? and the Webhook is possible to send customs information?
Thank you for your feedback. Currently, we offer comment threads within tasks where team members can collaborate and communicate in context.
That said, Slack integration is currently in development. With this, you can Receive Slack notifications for updates on WorkZappy tasks; Convert Slack messages into WorkZappy tasks; Create new WorkZappy tasks directly within Slack.
Thank you for your response. The In-Built project chat can ensure all history is retained. Implementing Slack might not solve this issue if the users are on a Free version of Slack or Teams, and I believe are limited to three months of history. Can you think about this a bit more?
Moreover, for the privacy reasons, I want to keep the chat history within my domain. So, if I disable a user in near future, ensure they don't have access to the chats or other artifacts
There are two potential casues why tasks are not displayed on the Kanban view: 1: There are filtered applied, and tasks are filtered out, please see details here under "Search & Filter": https://guide.workzappy.com/project/board/kanban 2: Project Phases are enabled to track tasks, but the tasks don't have the "Phase" field set, so when you are viewing tasks in a certain...
Q: Regarding AI credits and the calls
What does an AI credit give you specifically? And since they are lifetime credits, what happens when you run out? What is the cost for more?
And what are the OpenAPI calls for and how do we use them?
Thanks
Ryan_WorkZappy
Jun 28, 2025A: Hi stages,
AI credits allow you to take advantage of the AI features:
AI Assistant: https://guide.workzappy.com/ai-features/ai-assistant
Subtask generation: https://guide.workzappy.com/ai-features/generate-subtasks
Comment summarization: https://guide.workzappy.com/ai-features/summarize-comments
Screen recording transcription: https://guide.workzappy.com/ai-features/screen-recording
When you...
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Q: AI Credits?
Hi,
Does AI credits per correspondent Tier renew monthly? ejm. 5000/monh?
Ryan_WorkZappy
Jun 24, 2025A: Hi AdminTeamATL,
When a new user joins WorkZappy, they receive 50 Personal AI credits, which are exclusively available for their individual use.
In addition to personal credits, teams benefit from Team AI credits, which are shared among all team members. For instance, with Tier 2, your team (up to 15 users) collectively receives 5,000 Team AI credits. Anyone on your team can utilize these...
Share WorkZappy
Sorry, I wanted to ask also, let's say I send an email to a team in a project, will that automatically create a task? or activity?
You can create tasks from Emails with our Email integration: https://guide.workzappy.com/personal/email-integration
Thank you @Ryan.
1. From 1 being the easiest to 10 being the complex, how easy is for a team to use it.
2. Some pain points of project management apps is the time consuming they can be... Instead of actually working on the business. What's your approach?
3. How much we do with those assigned credits? How's calculate? I mean, are we going to need to purchase all the time them to make it useful? .
Hi AdminTeamATL,
1. We’d rate WorkZappy around a 2–3. It’s designed to be intuitive, most users are able to navigate and start right away, a detailed guide is at https://guide.workzappy.com/
2. Our approach is to offer templates, automation, and AI. This way, you and your team spend less time managing, and more time executing.
3. With typical usage, the included AI credits last well over a year.
Q: Possible to send WhatsApp and Emails in the Automation ? and the Webhook is possible to send customs information?
Ryan_WorkZappy
Jun 23, 2025A: Hi 100764399481305812305,
Yes, you can absolutely send emails through automation within WorkZappy: https://guide.workzappy.com/project/automation/
Currently, WhatsApp messaging is not supported directly through automation, but you should be able to send WhatsApp messages through Webhook.
And yes, Webhooks can be used to send custom information. You can define your own payload using our...
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Q: Team Chat and 1:1
Do you plan to implement
1. Team Chat at project level
2. 1:1 Chat.
Please? Thank You
Ryan_WorkZappy
Edited May 29, 2025A: Hi TGP,
Thank you for your feedback. Currently, we offer comment threads within tasks where team members can collaborate and communicate in context.
That said, Slack integration is currently in development. With this, you can
Receive Slack notifications for updates on WorkZappy tasks;
Convert Slack messages into WorkZappy tasks;
Create new WorkZappy tasks directly within Slack.
In the near...
Share WorkZappy
Verified purchaser
Thank you for your response. The In-Built project chat can ensure all history is retained. Implementing Slack might not solve this issue if the users are on a Free version of Slack or Teams, and I believe are limited to three months of history. Can you think about this a bit more?
Hi TGP, that is a really good point. We’ll give it more thought and consider the trade-offs carefully. Appreciate your input!
Verified purchaser
Moreover, for the privacy reasons, I want to keep the chat history within my domain. So, if I disable a user in near future, ensure they don't have access to the chats or other artifacts
Hi TGP, once a user is disabled, they won't be able to log in, and won't have access to any data within WorkZappy.
Q: I created a task and it shows in List view but not in the Kanban. Can you please advise as to what I am doing wrong
Ryan_WorkZappy
May 27, 2025A: Hi Lower_My_Cost,
There are two potential casues why tasks are not displayed on the Kanban view:
1: There are filtered applied, and tasks are filtered out, please see details here under "Search & Filter": https://guide.workzappy.com/project/board/kanban
2: Project Phases are enabled to track tasks, but the tasks don't have the "Phase" field set, so when you are viewing tasks in a certain...
Share WorkZappy
#2 I needed to toggle off this feature
Please go to "Project Settings", then "Feature" to toggle off the "Phase" feature