WorkZappy Questions

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Q: Regarding AI credits and the calls

What does an AI credit give you specifically? And since they are lifetime credits, what happens when you run out? What is the cost for more?
And what are the OpenAPI calls for and how do we use them?
Thanks

stagesPLUSJun 28, 2025
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Founder Team
Ryan_WorkZappy

Ryan_WorkZappy

Jun 28, 2025

A: Hi stages,

AI credits allow you to take advantage of the AI features:

AI Assistant: https://guide.workzappy.com/ai-features/ai-assistant
Subtask generation: https://guide.workzappy.com/ai-features/generate-subtasks
Comment summarization: https://guide.workzappy.com/ai-features/summarize-comments
Screen recording transcription: https://guide.workzappy.com/ai-features/screen-recording

When you...

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Q: AI Credits?

Hi,

Does AI credits per correspondent Tier renew monthly? ejm. 5000/monh?

AdminTeamATLJun 24, 2025
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Founder Team
Ryan_WorkZappy

Ryan_WorkZappy

Jun 24, 2025

A: Hi AdminTeamATL,

When a new user joins WorkZappy, they receive 50 Personal AI credits, which are exclusively available for their individual use.

In addition to personal credits, teams benefit from Team AI credits, which are shared among all team members. For instance, with Tier 2, your team (up to 15 users) collectively receives 5,000 Team AI credits. Anyone on your team can utilize these...

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Q: Possible to send WhatsApp and Emails in the Automation ? and the Webhook is possible to send customs information?

100764399481305812305Jun 23, 2025
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Founder Team
Ryan_WorkZappy

Ryan_WorkZappy

Jun 23, 2025

A: Hi 100764399481305812305,

Yes, you can absolutely send emails through automation within WorkZappy: https://guide.workzappy.com/project/automation/

Currently, WhatsApp messaging is not supported directly through automation, but you should be able to send WhatsApp messages through Webhook.

And yes, Webhooks can be used to send custom information. You can define your own payload using our...

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Q: Team Chat and 1:1

Do you plan to implement

1. Team Chat at project level
2. 1:1 Chat.

Please? Thank You

TGPMay 29, 2025
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Founder Team
Ryan_WorkZappy

Ryan_WorkZappy

Edited May 29, 2025

A: Hi TGP,

Thank you for your feedback. Currently, we offer comment threads within tasks where team members can collaborate and communicate in context.

That said, Slack integration is currently in development. With this, you can
Receive Slack notifications for updates on WorkZappy tasks;
Convert Slack messages into WorkZappy tasks;
Create new WorkZappy tasks directly within Slack.

In the near...

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Q: I created a task and it shows in List view but not in the Kanban. Can you please advise as to what I am doing wrong

Lower_My_CostPLUSMay 26, 2025
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Founder Team
Ryan_WorkZappy

Ryan_WorkZappy

May 27, 2025

A: Hi Lower_My_Cost,

There are two potential casues why tasks are not displayed on the Kanban view:
1: There are filtered applied, and tasks are filtered out, please see details here under "Search & Filter": https://guide.workzappy.com/project/board/kanban
2: Project Phases are enabled to track tasks, but the tasks don't have the "Phase" field set, so when you are viewing tasks in a certain...

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