Q: I am looking a purchasing your tier 6 but before I need some clarification please.
1)What is the max number of clients I can add to have their own login access?
2)Can each clients have their own SMTP on their own domain & have their own email protocol DKIM, DMARK
3) Do you consider feature requests?
One feature I believe could really enhance the value of Acumbamail is a coupon system tailored for local businesses. You already have powerful tools in place like newsletter & SMS, which means you’re halfway there!
Imagine this: every time there’s an event, birthday, or a wedding, local biz could easily offer digital coupons to attract new clients. These coupons could be shared via social media, text messages, or newsletters — all within your platform.
Adding this feature would turn Acumbamail into not just a marketing tool, but a client acquisition engine for local businesses. It would truly set the platform apart.
Can i import all existing subscribers and start sending emails to them all at once. I have more than 100000 subscribers.? Do you have inbuilt email verification service to eliminate wrong ids? Is there a way to get opt in again from the entire list?
Q: I have done everything instructed by the team, still my mails are landing in SPAM. How to improve ?
Can you please help me with how to improve email deliverability . I did everything to improve deliverability. Can you please provide all the steps which we can follow to improve deliverability ?
The quality of the lists is key in the process. List cleaning is a fundamental part of email marketing. It’s essential to have a suppression policy that removes uninterested subscribers from the lists campaign by campaign, and of course, to never add any email address without double opt-in, in order to avoid potential spam traps. For an ISP, it’s better to send a campaign to 100 interested...
I've been using Acumbamail for a few years now and love it. Lately, when I try to log onto the site, Malwarebytes blocks it and says the website is blocked due to riskware. Any idea why I'm getting that message?
Q: I am looking a purchasing your tier 6 but before I need some clarification please.
1)What is the max number of clients I can add to have their own login access?
2)Can each clients have their own SMTP on their own domain & have their own email protocol DKIM, DMARK
3) Do you consider feature requests?
One feature I believe could really enhance the value of Acumbamail is a coupon system tailored for local businesses. You already have powerful tools in place like newsletter & SMS, which means you’re halfway there!
Imagine this: every time there’s an event, birthday, or a wedding, local biz could easily offer digital coupons to attract new clients. These coupons could be shared via social media, text messages, or newsletters — all within your platform.
Adding this feature would turn Acumbamail into not just a marketing tool, but a client acquisition engine for local businesses. It would truly set the platform apart.
Alicia_Acumbamail
Apr 2, 2025A: Hi mannycharles.
Thanks for your questions:
1) You can add up to 100 subaccounts with their own logins.
2) Yes, they can have their own SMTP, DKIM and DMARC.
3) That’s a great suggestion. We have noted this down to consider adding it to our roadmap.
Thank you.
All the best,
Alicia
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Q: Can I import all my subscribers ?
Can i import all existing subscribers and start sending emails to them all at once. I have more than 100000 subscribers.?
Do you have inbuilt email verification service to eliminate wrong ids?
Is there a way to get opt in again from the entire list?
Alicia_Acumbamail
Apr 2, 2025A: Hi,
There are different ways to import your subscribers all at once.
Please, find all the info here: https://en.soporte.acumbamail.com/article/128-creating-and-configuring-a-subscriber-list
For more info and doubts, email us at support@acumbamail.com
Best,
Alicia
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Q: I have done everything instructed by the team, still my mails are landing in SPAM. How to improve ?
Can you please help me with how to improve email deliverability . I did everything to improve deliverability. Can you please provide all the steps which we can follow to improve deliverability ?
Alicia_Acumbamail
Apr 2, 2025A: Hi,
The quality of the lists is key in the process. List cleaning is a fundamental part of email marketing. It’s essential to have a suppression policy that removes uninterested subscribers from the lists campaign by campaign, and of course, to never add any email address without double opt-in, in order to avoid potential spam traps. For an ISP, it’s better to send a campaign to 100 interested...
Share Acumbamail
Q: Magento
Do you have a plugin for Magento, but the version is not specified? Is there integration with Magento 1.9?
Alicia_Acumbamail
Apr 2, 2025A: Hi bood,
Thanks for your question. Yes, we have an integration with Magento 1.9.
Best,
Alicia
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Q: Riskware?
I've been using Acumbamail for a few years now and love it. Lately, when I try to log onto the site, Malwarebytes blocks it and says the website is blocked due to riskware. Any idea why I'm getting that message?
Alicia_Acumbamail
Apr 1, 2025A: Hi NickP,
Please send us an email to support@acumbamail.com and we'll look into it.
Best,
Alicia
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