Agency Handy Questions

Showing 1 - 20 of 124 questions

Q: Can't create an invoice without "Order ID"

How do we create invoices without going through the process of entering an Order ID?

This is odd, because to create an invoice, I must first create a service, then create an order for the service. Then create an invoice.

When I create an order, it automatically emails the client, even before I get to create the invoice with a button for Login. (Why should the client even get an email for this?) At this stage there isn't a login created nor even a real customer yet.

The whole process is convoluted, just to create an invoice. I can't be the only one that finds this odd. How are others getting around these emails going out, when setting up invoices?

I want to like this software, but this is a real problem, especially at $400 for white label. This should be more refined for that kind of money for independent business owners using this.

info0744bPLUSApr 6, 2025
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Q: Can you add "magic links"?

Is there a way to add "magic links" aka token-based authentication, so clients don't have to remember another login/pass. My Clients can easily remember their email, but as soon as you ask them for more than that, problems arise. Having them login to pay is another un-needed barrier towards getting paid.

info0744bPLUSApr 6, 2025
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Q: Custom code

To be GDPR compliant and use Agency Handy in Germany, you would have to include the imprint and the link to the privacy policy on the shared service url. And also a custom code for a cookie banner. Is that possible?

Hajo_RPLUSApr 5, 2025
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Q: Landing page for catalog

Hey there!

Would there be a chance to enhance / extend a bit the landing page design (header image,...) and also the signup and signin forms (colors,..) to make them more in line with our brands?

ChristopheHKApr 5, 2025
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Orvi_AgencyHandy

Orvi_AgencyHandy

Apr 5, 2025

A: It's in our roadmap. TBh, we may introduce it at the end of the year.

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Q: Question regarding Service Catalogue

Hi,

How many separate service catalogues can we make in an account, especially in Tier 1?

rakhulpApr 4, 2025
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Founder Team
Orvi_AgencyHandy

Orvi_AgencyHandy

Apr 4, 2025

A: Unlimited.

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