ChatMaxima - Plus Exclusive Questions

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Q: Integration Between Website Contact Forms and Chatmaxima

Hello, is it possible to send messages from our website contact forms to Chatmaxima and reply to those emails directly from Chatmaxima?
Thank you.

Mike3523402Apr 14, 2025
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Founder Team
Vignesh_ChatMaxima

Vignesh_ChatMaxima

Apr 14, 2025

A: Yes, you can! Absolutely. That's a perfect use case. Just forward the emails from your website contact form to your ChatMaxima inbox address. Once they land there, you can reply directly from within ChatMaxima, and it'll go right back to the customer's email. Cheers!

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Q: First steps and hit issue on iPad

Not good on iPad at all folks. Left panel does not stay open and is there no iOS app? Think I may need to consider alternative :( Hoping this is not the case as appears a really good solution.

UI is not truly responsive on iPad even from the profile screen when getting setup

108189270576210172219PLUSApr 13, 2025
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Founder Team
Vignesh_ChatMaxima

Vignesh_ChatMaxima

Apr 13, 2025

A: Currently, we do not have an iOS app, but it's a work in progress, and we expect to release it in a few weeks. Could you let me know if you're facing the issue in the webapp, in both the builder or other sections as well? This information will help us assist you better

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Q: If an agency has 10 clients, with 12,000 conversations/month each client, does the agency need to pay $900/month?

Assuming each clients has 4 social media channels - Insta, facebook, whatsapp, website
Daily 100 conversations on each channel = 100*4 channel = 400 conversations
Multiplied by 30 days = 400*30 = 12000
Multiplied by 10 clients = 120,000
Free contacts offered by ChatMaxima = 7500
Contacts for which additional money needs to be paid 120,000 - 7500 = 112,500
Cost at $8/1000 = $900 extra
1) Does an agency need to pay $900 extra ?
2) Does an agency need to pay $900 every month or it's one-time ?

Need some clarity here. And feel free to correct me if I'm wrong please.

alex6313PLUSApr 13, 2025
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Founder Team
Vignesh_ChatMaxima

Vignesh_ChatMaxima

Apr 13, 2025

A: Thank you for your query. ChatMaxima provides the flexibility to add contacts as needed, with validity applicable for one year.

As your request involves over 100,000 additional contacts, we’re pleased to offer a volume-based discount. The rate would be $6 per 1,000 contacts, bringing the total to $600 for the year.

Please let us know if you need any further information—we’re happy to assist.

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Q: Training ai prompt and data knowledge

How is the process? Any demo video.. lot people other deals claim no code but so complicated and no demo video...

Any demo video of thr training process and how the chatbot replies as in performance?

DrGohPLUSApr 13, 2025
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Founder Team
Vignesh_ChatMaxima

Vignesh_ChatMaxima

Apr 13, 2025

A: I totally hear you about the frustration with "no-code" claims elsewhere that turn out to be anything but simple, often without clear demos. We've worked hard to make ChatMaxima different.

Yes, absolutely! We have a demo video that walks you through the training process & how it is working. You can find it right here:

https://www.youtube.com/watch?v=aHPwAdB18tw

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Q: Whatsap tier 1?

The whatsapp wil be charged with whatsapp api by meta?

Or can scan qr and use directly?

DrGohPLUSApr 13, 2025
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Founder Team
Vignesh_ChatMaxima

Vignesh_ChatMaxima

Apr 13, 2025

A: Thanks for asking – it's an important point.

With ChatMaxima, you'll be connecting via the official WhatsApp Business API (WABA), not by scanning a QR code.

Regarding charges: Yes, using the official API means Meta does charge based on conversations, though they offer a generous free tier (1000 conversations / number / every month) to get started. We chose this WABA route deliberately because...

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